MS Core Cloud Specialist Fixed Voice

Join our Team About this opportunity Ericsson is seeking a highly skilled MS Core Cloud Specialist - Fixed Voice to join our team in Sydney, NSW. This senior role requires deep expertise in Ribbon and GENBAND voice switching platforms to support and evolve Fixed Voice network infrastructure across Australian Data Centers. What you will do Operate and maintain Ribbon/GENBAND Fixed Voice nodes (DMS100, CS2000/CS2K, C20 and sub-elements) across Sydney-based and national Data Centers Perform fault management, incident resolution, and root-cause analysis for voice platform outages Execute software upgrades, patch management, and planned maintenance on GENBAND/Ribbon platforms Configure and manage C20 elements: GWC, CCA, USP/SP2K, AMS, MAS, NGSS/SST, SSL/SESM/A2, CS-LAN, CBM, CMT/IEMT, IEMS, RTP MP EM, PMDM, MG3.5K, MG15K, NDM, TNSI Monitor network KPIs using Grafana and Kalix; resolve degradations proactively Manage SBC provisioning, SIP trunking, and policy rules via Ribbon NMS Develop and review MOPs for change management and maintenance windows Collaborate with IMS, PS CORE, and NOC teams on cross-domain incidents Provide Level 3 support and escalation management with Ribbon/GENBAND vendor TAC Maintain accurate network documentation and knowledge-base articles You will bring Education and experience Education: Bachelor's in Telecom, Electronics, Computer Science or equivalent Experience: 15+ years Wireline/Fixed Voice - hands-on experience on Ribbon or GENBAND platforms Mandatory technical skills Deep expertise in DMS100, CS2000 (CS2K), and C20 platform elements Strong operational knowledge of Ribbon/GENBAND Fixed Voice architectures and SBC platforms Tool knowledge Grafana Kalix Ribbon NMS ServiceNow / ITSM Unix / Linux CLI Protocol and technology knowledge SIP (RFC 3261) H.248 / MEGACO SS7 / ISUP SIGTRAN TDM E1 / T1 / PRI RTP / RTCP G.711 / G.729 DTMF RFC 2833 LNP / ENUM IPv4 / IPv6 Node types and platforms Ribbon / Nortel - DMS100: Class 5 wireline switch - operation, provisioning, fault resolution GENBAND / Ribbon - CS2000 (CS2K): Softswitch - call control, trunk management, signalling configuration GENBAND / Ribbon - C20 Softswitch: GWC, CCA, USP/SP2K, AMS, MAS, NGSS/SST, SSL/SESM/A2, CS-LAN, CBM, CMT/IEMT, IEMS, RTP MP EM, PMDM, MG3.5K, MG15K, NDM, TNSI Ribbon - SBC: Session Border Controller - SIP trunking, media policy, SIP/TDM interworking Additional advantages and requirements Added advantage: Good understanding of network KPIs (call completion rate, ASR, NER, MOS) for Fixed Voice, with ability to interpret and act on KPI degradation trends Certifications: Ribbon/GENBAND certifications and CCNA/CCNP Voice (preferred) Right to Work: Full right to work in Australia; Sydney-based or relocating Why join Ericsson?At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Australia (AU) || Sydney Req ID: 788202