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Posted 25 August, 2026

Lead Engagement Assistant for a Holistic Wellness Coach in Australia (Home Based Part Time)

Virtual Coworker
Cairns,Queensland,Australia,4870 Full Time
Reference: 474_449798_147741000087389033

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\n <\/span><\/span><\/span><\/span>Monitor and respond to enquiries through Instagram and Meta Business Suite.
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\n <\/span><\/span><\/span><\/span>Proactively initiate conversations with leads who have engaged with the business but have not entered the ManyChat automation.
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\n <\/span><\/span><\/span><\/span>Build genuine rapport and have natural, empathetic conversations with prospective clients.
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\n <\/span><\/span><\/span><\/span>Ask thoughtful questions to understand each person's enquiry and needs.
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\n <\/span><\/span><\/span><\/span>Use client\-provided conversation examples, sequences and templates while keeping communication personal and authentic.
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\n <\/span><\/span><\/span><\/span>Identify suitable leads and guide them towards booking a call.
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\n <\/span><\/span><\/span><\/span>Follow up with warm leads and people who have been invited to book but have not yet done so.
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\n <\/span><\/span><\/span><\/span>Track lead conversations, statuses, bookings and required follow\-ups using an agreed system.
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\n <\/span><\/span><\/span><\/span>Maintain accurate records so no warm leads are lost within Instagram conversations.
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\n <\/span><\/span><\/span><\/span>Track booked calls and assist with appropriate pre\-call communication or reminders.
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\n <\/span><\/span><\/span><\/span>Communicate professionally and sensitively when discussing personal or health\-related matters.
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\n <\/span><\/span><\/span><\/span>Attend team meetings and communicate with the client via Zoom.
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