Student Engagement & Retention Coordinator
Make an impact at the University of Wollongong (UOW) - a purpose-driven institution ranked in the top 1% of universities globally.
About the Role
The Student Engagement & Retention Coordinator plays an important role in supporting student success and retention across the University. Working within the Performance and Reporting, Student Equity team, you will identify and address barriers to student engagement, deliver targeted interventions for at-risk students, and connect students with services and resources that support their academic journey. Through collaboration with academic and professional staff, you will contribute to a whole-of-institution approach to improving student outcomes and persistence.
Key responsibilities:
- Deliver student retention and support initiatives that provide guidance, mentoring and intervention for at-risk students.
- Work collaboratively across the University to support effective student referral pathways and engagement strategies.
- Monitor and support processes associated with at-risk student management and retention programs.
- Contribute to the collection, analysis and reporting of student data to meet compliance and government reporting requirements.
- Support continuous improvement initiatives through evaluation, stakeholder feedback and evidence-based recommendations.
About the Team
This position sits within the Dean of Students Division in the Portfolio of the Deputy Vice-Chancellor and Vice-President (Education). The role is part of the Performance and Reporting, Student Equity team, working closely with students, academic staff and professional services teams across the University. The team is dedicated to creating supportive pathways that enhance student engagement, success and retention.
What You'll Bring
- A Bachelor's degree or equivalent experience and qualifications.
- Excellent interpersonal and communication skills, with the ability to engage effectively with students from diverse backgrounds.
- Demonstrated ability to build collaborative relationships and work effectively with a broad range of stakeholders.
- Strong analytical skills and the ability to interpret data to inform decision-making and program delivery.
- A commitment to continuous improvement and evidence-based practice.
Role Details
- Employment type: Full-time | Fixed term to 31 December 2026
- Level 5 | $85,682 - $96,898 + 17% superannuation
- Location: Wollongong Campus
- Valid Australian work rights required. Visa sponsorship is not available.
- This position has been classified as child-related work and requires a valid Working With Children Check
How to Apply
To apply for this position, you are required to submit a resume and a cover letter (maximum three pages) outlining your skills and experience as they relate to the selection criteria contained within the Position Description.
For further information about this position, please contact Elle Blissett on [email protected]
Closing Date: Sunday, 30 August 2026 11:55pm
Equity, Diversity & Inclusion
The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.
As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence during previous employment or through a legal process. Any declaration will be treated with strict confidence and in accordance with privacy legislation
At the University of Wollongong (UOW), our people are united by a shared purpose - to create a better future through education, research, innovation and meaningful community impact.
With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact - one where people, ideas and opportunity can thrive.
We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger - helping shape the future through the work they do every day.
At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions - creating a workplace grounded in integrity, accountability, collaboration and excellence.
Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.
