Account Executive, SMB

WHAT YOU'LL DO

• Drive a full sales cycle from prospecting to closing within the SMB sector.
• Collaborate with Marketing, Product, and Technical teams to foster brand-consumer connections.
• Contribute to a diverse, growth-minded team with a commitment to empathetic communication and ownership.

WHO YOU ARE

• You ideally have at least 1 year of field sales experience selling SaaS solutions that involve technically integrated products.
• You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach.
• Your customers describe your selling as consultative and human. You're a natural story-teller and an attentive listener.
• You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.
• You're analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.
• You know how to help buyers navigate sizeable SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.
• Being a fast-growth company, things here change pretty fast. You're comfortable learning new things (tech, process, people) and navigating high-change environments.
• Bonus if you've sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).

CORE OBJECTIVES

• Achieve quarterly net new revenue targets
• Consistently generate robust pipeline in support of these targets
• Develop commercial relationships in order to increase Braze utilization and value
• Effectively communicate customer feedback to the Braze product team.
• Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing
• Develop excellent Product knowledge
• Work with Success & Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage