Junior System Analyst

Apply Job no: ABPNN You'll be the first line of support for our Microsoft Dynamics 365 Finance & Operations system and other key applications that keep our 30+ stores running. Working with the IT team, you'll provide troubleshooting, maintenance, and documentation that directly enables our business to scale. What You'll Do Provide Level 1 & Level 2 support for D365 F&O and other key applications Log, track, and resolve support tickets, escalating complex issues as needed Assist in system monitoring, data corrections, and routine maintenance tasks Support users with application functionality, training, and documentation Run standard SQL queries and reports to assist in issue resolution Work with vendors and internal teams to coordinate fixes and updates Participate in small enhancements and configuration changes in D365 F&O Support system testing, including preparing test cases and assisting with UAT Help gather and document business requirements for system improvements Contribute to the creation of knowledge base articles for common issues Learn and apply best practices in application support and ITIL processes About You We're looking for someone with: Strong problem-solving skills and an eagerness to learn Good understanding of business applications and basic system concepts Familiarity with SQL for simple queries and data analysis Clear communication skills to work effectively with both technical and non-technical users Ability to work in a team environment and manage competing priorities Tertiary qualification in IT, Business, or related field (or working towards it) Nice-to-have experience: Exposure to Microsoft Dynamics 365 F&O or other ERP systems Basic knowledge of application integrations and workflows Understanding of software testing processes Why Harris Farm Harris Farm is a family-owned Australian fresh food business with more than 30 stores across NSW, ACT and QLD. Our technical and professional roles sit at the intersection of a business people genuinely love and the systems that make it scale. Come as You Are, Grow as You Go - bring your expertise to a business that's growing and help us build something worth being part of. Ready to Apply? Submit your application via the link below. Published on 20 Aug 2026, 1:10 AM