Posted 21 August, 2026
Eligibility Officer - Capability
Gallagher
Melbourne,Victoria,Australia,3000
Full Time
Reference: 195_595025_57775
Introduction
How you'll make an impact
About you
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
How you'll make an impact
Provides guidance to case manager about legislation. Is a technical resource regarding government laws and changes to the laws. Provides decision-making capabilities involving entitlements for injured workers. Endorse decisions, reviews letters is a subject matter expert for technical questions. Works closely with Dispute Resolution. #s-dni
About you
Required: Minimum 3-5 years case management experience.
Preferred: Cert 4 preferred
Behaviors:
Required: Minimum 3-5 years case management experience.
Preferred: Cert 4 preferred
Behaviors:
