AI Solutions Analyst

Turn "could AI help us with this?" into solutions that actually work.

Dreamworld is looking for an AI Solutions Analyst to join our Information Technology team and help turn real business challenges into practical, well-governed AI solutions across Dreamworld, WhiteWater World and SkyPoint.
This is a hands-on role for someone who enjoys getting close to the problem, understanding what teams actually need, and then building, testing and supporting the solution themselves.
Using approved platforms including Microsoft Copilot, Anthropic Claude and OpenAI ChatGPT Business, you will help us make generative AI useful, safe and genuinely valuable across the organisation.

What's the gig?

Reporting to the Business Systems Solutions Manager, you will work with teams across the business to understand operational challenges, translate requirements into clear solution briefs and identify the right solution - including when AI isn't the answer.

You will build and configure AI-supported solutions, workflows and automations, test and refine them with users, document what you create and support adoption through practical training and guidance.
You will also play an important role in ensuring every solution meets our Generative AI Usage Policy, data governance and security requirements.

What we need from you

You will bring 3-6 years' experience in business analysis, systems analysis or a similar role bridging business and technology, plus hands-on workplace experience using generative AI tools such as Microsoft Copilot, ChatGPT or Claude.
You will be confident gathering requirements, designing workflows, prompt engineering, testing solutions with users and communicating with both technical and non-technical stakeholders.
Experience with Power Automate, Power Platform, scripting, Microsoft 365, SharePoint or Power BI would be well regarded.
Most importantly, you will bring curiosity, sound judgement and the ability to recognise both where AI can add value - and where it shouldn't be used.

Diversity and Inclusion

At Dreamworld, WhiteWater World and SkyPoint, we're committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

Why Dreamworld?

You will be based at our Coomera, Gold Coast site, with hybrid working considered, and have the opportunity to help shape how AI is used across one of Australia's most unique operating environments.
Our Team Members also enjoy complimentary entry to Dreamworld, WhiteWater World and SkyPoint, discounts, free onsite parking and access to Perkbox savings.

Ready to help turn AI possibilities into practical solutions?

APPLY ONLINE NOW!!