Sales Development Representative

As a Sales Development Representative, you will be responsible for identifying, contacting, and qualifying potential customers and play a key role in building our sales pipeline. Leads are generated directly through our web/phone channels, via campaigns and events and from targeted outreach to prospective customers.

Responsibilities

• Take customer calls and respond to leads in a timely and professional manner
• Generate and qualify leads through outbound calls, emails, and social media
• Schedule appointments for Account Manager/BDM’s to conduct discovery meetings and close sales
• Follow up with prospects and customers to ensure satisfaction and identify cross selling opportunities
• Track and update customer information and sales activities in Salesforce
• Collaborate with sales/marketing teams to share feedback and insights from the field
• Utilise digital tools and AI to ensure a data driven approach to work.

Requirements

• 1–2 years’ experience in sales, customer service, or business development
• Strong communication and interpersonal skills
• Confidence speaking with decision-makers
• Self-motivated and results-driven mindset
• Ability to handle rejection and stay persistent
• Experience with CRM tools (e.g., Salesforce) is a bonus.