Project Manager

As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands leverage AI-powered digitalization to become more efficient, more intelligent, and more sustainable-and in doing so, enable more positive commerce.

Vusionis a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team-agile thinkers, tech makers, and change agents-we can build the largest retail IoT platform in the world.

As a Project Manager based in Melbourne, you'll be responsible for the end-to-end delivery of customer projects, from pre-sales support through deployment.

Key responsibilities include:

• Working closely with regional Sales teams to understand customer needs, present Vusion solutions and define project requirements.
• Leading and coordinating cross-functional project teams to ensure successful project delivery.
• Managing project scope, planning, budget, risks and deadlines, ensuring projects are delivered on time, within budget and to the expected quality standards.
• Acting as the main point of contact for customers and internal stakeholders, coordinating technical, integration and installation topics.
• Coordinating customer deployments and performing hands-on installation and configuration of Vusion solutions in stores when required.
• Monitoring project progress and providing clear reporting, escalating risks or issues when necessary.
• Ensuring successful project handover and contributing to continuous improvement through lessons learned and best practices.

You bring:

• An engineering degree or equivalent technical background, ideally in IT, electronics, telecommunications or a related field.
• 5+ years of experience in Project Management, Customer Delivery or a similar customer-facing technical role.
• The technical ability to install, configure and troubleshoot solutions on customer sites, with a hands-on approach when required.
• Experience managing customer projects from planning through deployment and coordinating cross-functional teams.
• Strong customer management, communication and problem-solving skills in an international environment.
• The ability to take ownership, manage increasing complexity and grow into a Program Management role in the short to medium term.
• Experience in Retail Technology, IoT, SaaS or Digital Transformation is a plus.
• PMP, PRINCE2, Agile or similar certification is a plus.