Assistant Manager Retail, MCG
The opportunity
Delaware North Australia is hiring a full-time Assistant Manager, Retail Food and Beverage to join our team at the iconic Melbourne Cricket Ground (MCG), one of Australia's most celebrated sporting and entertainment venues. As an Assistant Manager, you'll be responsible for managing retail activities within the stadium to achieve the site's financial plan, profit margins, and business growth.
Working in a world-class stadium known for hosting some of the nation's biggest sporting events and concerts, you'll lead on event days and support staff development to maintain operational standards and drive performance, helping bring every game day and major event to life for thousands of guests at the 'G'. Apply today to join our team.
What we offer
At Delaware North we like a challenge, and talent and hard work are rewarded. We're looking to create the future of hospitality, and we can't do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you'll receive:
- Opportunities to gain experience and develop your skills at Australia's most recognised stadium
- We're a team that cares. With a focus on collaboration and support, we bring out the best in each other
- Work at Australia's most iconic venues and events
- Grow fast and develop new skills, take risks, and make your mark within a global company
What you will do?
- Work closely with stakeholders to develop and promote membership facilities and activation
- Lead key retail staff to ensure operational activities maximise return on investment
- Ensure compliance with relevant corporate policies and procedures
- Deliver retail food and beverage products and services that meet and exceed client and guest expectations
- Develop and implement strategies to enhance customer experience and drive sales growth
- Monitor and analyse financial performance, identifying areas for improvement and implementing corrective actions
More about you
- Experience across Retail, Quick Service Restaurants, or Corporate within large-scale hospitality environments
- Relevant experience leading across a sizeable operation with multiple outlets
- A passion for food and product development
- Previous experience leading, coaching, and developing large teams with exposure to conflict resolution
- Experience in stock taking and understanding of labour controls and food cost management
- RSA Certificate and Food Handlers Certificate required
The application period will close on 12/09/2026, unless a successful qualified candidate is identified sooner.
Who we are
The Melbourne Cricket Ground (MCG) stands as Australia's most iconic sporting venue and the largest stadium in the Southern Hemisphere, with capacity for over 100,000 fans. Renowned for hosting blockbuster AFL clashes, international cricket, and major entertainment events, the MCG is also a premier destination for concerts, special occasions, and non-event-day functions. Beyond the action on the field, Delaware North offers a variety of retail food and beverage options, premium hospitality, and multipurpose spaces for corporate and private events. A true cultural landmark, the MCG delivers unforgettable experiences at the heart of Melbourne's sporting and entertainment scene.
Employment Type: FULL_TIME