Business Services Administrator
Looking to kick-start your career in a supportive corporate environment?
About the Opportunity
We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.
As a Business Services Administrator, you will support our National Business Services team and play a key role in delivering exceptional service to our customers and clients. From day one, you will receive hands-on training, ongoing support and exposure to a variety of business and insurance functions.
Why Join Crawford?
- No insurance experience required - we will teach you everything you need to know
- Supportive, social team that wants to see you succeed
- Join a global leader in insurance and claims management
- Genuine career progression and development opportunities
About You
- Positive, enthusiastic and eager to learn
- Passionate about delivering great customer service
- Strong communication and relationship-building skills
- Highly organised with excellent attention to detail
- Able to manage competing priorities in a fast-paced environment
- A team player who enjoys helping others
Key Requirements
- Exceptional customer service skills
- Strong organisational and time management skills
- Excellent verbal and written communication
- High attention to detail
- Administration, call centre, retail or customer service experience highly regarded
- Insurance or claims experience desirable but not essential
Key Responsibilities
- Register and lodge claims
- Manage team inboxes and correspondence
- Update and maintain claims management systems
- Prepare reports and documentation
- Respond to customer enquiries via phone and email
- Liaise with clients and service providers
- Provide administrative support to the wider team
- Assist with claims-related activities as required
Interested?
Submit your resume and a short cover letter telling us why you would be a great fit for the role. We look forward to hearing from you.
