Enterprise Engagement Manager
About the Team
DoorDash is looking for top-talent to help grow our Australian business! We're looking for passionate individuals with deep market knowledge to allow us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in Australia and across the globe.
You'll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you'll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business.
About the Role
DoorDash is looking for an Associate Manager to join the New Verticals, Enterprise Partnerships team, to help promote and execute the strategy for our largest partnerships in our Retail and Grocery verticals. Given the scale of our key partners, you will be an essential piece of DoorDash's success in Australia. As an Associate Manager on the New Verticals, Enterprise Partnerships team you'll help execute growth plans, improve quality, and deliver data insights.
This is a Hybrid role with 3 days a week in office (Sydney) and 2 days remote.
What you'll do...
- Manage a key book of business within the Retail space
- Engage with retail partners to grow sales, improve quality, and deliver data insights
- Work cross-functionally and serve as the liaison between our partners and DoorDash teams, particularly with our growth, merchandising, marketing, and operations teams
- Execute a growth strategy across some of our largest retail partners, including large scale growth initiatives as well as tactical, targeted campaigns
- Oversee partner specific needs (e.g., POS (point of sale) integrations, customised reporting, catalogue optimisation, merchant marketing, operational improvements)
- Build direct relationships with key contacts throughout each partner, ensuring client needs are met at all levels
- You will report directly to the Manager of Retail Partnerships
We're excited about you because you...
- Have 5+ years of experience working in Partnerships, Client Management or Sales.
- Have experience with data, specifically SQL
- Have strong project management skills
- Love working directly with clients; you create and maintain long-term relationships
- Know how to take very broad challenges or opportunities and turn them into actionable projects with clear goals
- Experience leveraging data, AI-informed insights, and emerging AI tools to drive strategic decisions, enhance productivity, and improve outcomes in complex business environments.
- Strong ability to interpret AI-generated insights, synthesize them into clear, actionable recommendations and executive-level narratives, and influence stakeholders.
- Baseline fluency in AI concepts, with a willingness to continuously learn and adopt new technologies as AI capabilities become increasingly embedded in workflows, products, and customer interactions.