Administration Officer Child Protection Unit
Employment Type: Permanent Full Time
Position Classification: Admin Off Lvl 5
Remuneration: 82337.78 - 84205.25 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ682386
Location: Westmead
Applications Close: Midnight on 8 August 2026
For role related queries or questions contact Angela Hall on [email protected]
At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.
As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.
What you'll be doing
The Administration Officer Level 5 provides advanced administrative, operational, and coordination support for the Child Protection Unit (CPU) team. The role is responsible for managing and coordinating administrative functions, analyzing information, supporting business operations, and providing specialist advice to stakeholders to support efficient and effective service delivery.
The position applies initiative, judgement, and well-developed organisational and problem-solving skills to manage competing priorities, coordinate business processes, and contribute to the achievement of operational and strategic objectives in accordance with NSW Health policies and procedures.
Th position is responsible for processing requests for the release of information (ROI) contained clinical record. are received from a variety of sources including patients, the Ministry of Health, legal entities and third parties.
Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)
How to Apply:
Click 'Apply Online' and submit your application including:
- A resume (maximum 5 pages) outlining your experience
- Responses to the questions below:
- Demonstrated experience in delivering high level administrative and operational support., including responding to client enquiries and determining the appropriate response in a challenging work environment which includes clients who have experienced various forms of violence, abuse and neglect.[SP1
- Demonstrated knowledge of the public health system and an ability to apply that knowledge to achieve high standards of quality, efficiency and effectiveness in the delivery of health services.
- Highly developed and effective administrative and organisational skills with extensive experience in a health service environment encompassing administration, human resource management, finance and resource management and health service delivery.
- Demonstrated ability to work independently and collaboratively within a dynamic multidisciplinary team environment.
- Advanced computer skills including Microsoft Office and Teams, Healthroster, ROB, Patient Management, Oracle, and iProcurement.
- Demonstrated experience providing high-level administrative and operational support in a complex environment.
- Demonstrated ability to take initiative, sound judgement and problem-solving..
Child Safe Standards:
SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health's commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information:
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
NSW Health vaccination and screening requirements must be met prior to commencement.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children's Guardian.
Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.
An Eligibility List may be created for future permanent and temporary full or part time vacancies
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN's Aboriginal Workforce Consultant at [email protected]
For technical support please contact 1300 679 367
Learn more about The Sydney Children's Hospitals Network
