Sunshine | Transport Coordinator
About us
When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.
We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.
At DHL Supply Chain (DSC) Australia there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you'll have the tools and training you need to grow and succeed.
DHL Supply Chain Australia is a Great Place To Work certified.
DHL Internal Applications close on 07/08/2026
In this job you will:
- Previous transport or logistics coordination experience, ideally within a customer-focused environment
- Experience coordinating transport providers and managing carrier relationships
- Sound understanding of transport compliance requirements and National Heavy Vehicle Legislation (NHVL)
- Plan, schedule and coordinate local and regional delivery activities to meet customer expectations
- Monitor transport performance and proactively resolve delivery or service issues
- Maintain effective working relationships with customers, transport providers, drivers, and operational teams
- Support daily transport operations to ensure service levels, safety, and compliance requirements are achieved
- Identify opportunities to improve efficiency, reduce costs, and enhance service performance
- Maintain accurate transport documentation, reporting, and operational records
- Ensure adherence to DHL policies, customer requirements, and business processes
- Promote and maintain a safe working environment in line with company and legislative requirements
- Coordinate resource allocation to achieve operational targets and customer commitments
- Strong problem-solving skills with the ability to make timely and informed decisions
- Excellent communication and stakeholder management skills
- Ability to work flexible hours when operational requirements demand
You have the following qualities & qualifications:
- Previous experience in transport, logistics, fleet coordination, or supply chain operations
- Strong customer service and communication skills, with the ability to build effective stakeholder relationships
- Experience coordinating local and regional deliveries within a fast-paced operational environment
- Ability to prioritise tasks, manage competing demands, and meet service deadlines
- Sound understanding of transport compliance requirements and Chain of Responsibility (CoR) obligations
- Strong problem-solving skills with the ability to identify and implement effective solutions
- Ability to work independently while collaborating effectively with customers, drivers, carriers, and operational teams
- Experience monitoring transport performance and managing service-related issues
- High level of computer literacy, including Microsoft Word, Excel, Outlook, and transport management systems
- Demonstrated commitment to continuous improvement and operational excellence
- Strong attention to detail and administrative accuracy
- Self-motivated, proactive, and results-focused with a positive attitude
- Excellent organisational and time management skills
- Flexibility to support operational requirements outside standard business hours when required