Clinical Support Officer - Maternity Services

Employment Type: Permanent Part Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $37.27 - $38.44 Per Hour + Super
Hours Per Week: 20
Requisition ID: REQ680460
Location: Tamworth Hospital
Closing Date: Monday 10 August 2026

Make a meaningful difference behind the scenes of maternity care

Hunter New England Local Health District (HNELHD) is seeking an organised and motivated Clinical Support Officer to join our Maternity Services team at Tamworth Hospital. This is an exciting opportunity to contribute to the delivery of safe, respectful and woman-centred maternity care by providing high-quality administrative support to a dedicated multidisciplinary team.

About the Role

As the Clinical Support Officer, you'll play an integral role in supporting the day-to-day operations of Maternity Services. Reporting to the Midwifery Manager and working closely with the Midwifery Unit Manager, you'll help ensure the service runs efficiently by providing a broad range of administrative and operational support.

Your responsibilities will include:

• Coordinating workforce and recruitment administration.
• Maintaining staff rosters and responding to payroll and leave enquiries.
• Preparing reports, correspondence and other documentation.
• Supporting birth registration processes.
• Ordering and monitoring clinical and office supplies.
• Coordinating meetings and maintaining records.
• Providing professional administrative support to staff, patients and families.

No two days are the same, making this an ideal role for someone who enjoys variety, works well under pressure and takes pride in delivering accurate, timely administrative support.

About the Team

Tamworth Hospital Maternity Services provides high-quality, woman-centred care to women, babies and families across Tamworth and surrounding rural communities. Our multidisciplinary team is committed to delivering safe, compassionate and respectful care throughout the maternity journey, while fostering a supportive and collaborative workplace culture.

About You

We're looking for someone who is organised, dependable and thrives in a busy environment. You'll be an excellent communicator with strong attention to detail and the ability to manage competing priorities while maintaining a high level of professionalism and confidentiality.

You'll bring:

• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• High levels of accuracy and attention to detail.
• The ability to work independently while contributing positively to a team.
• A commitment to providing exceptional customer service to staff, patients and families.

Previous experience in healthcare or maternity administration is desirable but not essential. If you're motivated to learn, we'll provide the support and training you need to succeed.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
  

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

An eligibility list will be created for future permanent part time and temporary part time vacancies.

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