Admin Officer - Main Reception/Switchboard
Requisition Number: REQ678315
Employment Type: Permanent Part time
Classification: Administration Officer - Level 3
Hours per week: up to 16
Location: Wagga Wagga
Remuneration: $73,915.12 - $76,218.00 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Vaccination Category: A
Applications Close: 13 Aug 2026
Be the first friendly voice and face of the hospital - connecting people to care when it matters most.
About the Opportunity
As the Switchboard Operator, you will play a vital frontline role in delivering a professional and welcoming reception service within the hospital. You will be the first point of contact for patients, visitors, staff and medical officers, ensuring all enquiries are managed efficiently while supporting the smooth operation of hospital communications systems.
As the Switchboard Operator, you will be responsible for:
Operating the main hospital switchboard and paging system, ensuring timely and accurate communication
Providing reception services, including managing general and patient enquiries and directing them appropriately
Communicating patient location information in line with hospital policies and procedures
Sorting and distributing incoming mail and preparing outgoing mail for daily collection
To find out more, please review the Position Description.
About You
Our ideal candidate will demonstrate:
Excellent communication skills, including a professional telephone manner and impeccable face-to-face customer service
A friendly, approachable and calm demeanour, particularly in busy or high-pressure situations
Ability to multitask and manage competing priorities in a fast-paced frontline environment
Sound judgement and the ability to handle sensitive situations with discretion and empathy
Flexibility to work across a 7-day rotating roster, including evenings and weekends
Why join MLHD?
At Murrumbidgee Local Health District (MLHD), we offer more than a job, we offer the chance to make a real difference.
Make a Meaningful Impact - Play a vital role in delivering essential health services to our diverse and vibrant regional communities.
Attractive Remuneration - Enjoy competitive pay aligned with your skills and experience.
Generous Salary Packaging - Access up to $20,600 per annum tax-free for living expenses, plus the option for novated car leasing.
Professional Development - Take advantage of ongoing learning and career development opportunities.
Health & Wellbeing Support - Benefit from our comprehensive wellness programs for you and your family, including Employee Assistance Programs Fitness Passport and initiatives to support both physical and mental health.
Click here to discover why MLHD is the right place to grow your career and contribute to healthier communities.
How to Apply
If this sounds like the opportunity for you, apply now! Please contact Alyce Cox, Team Leader Non-Clinical Services via [email protected] the if you have any questions about this role.
MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community. If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined intheNSW Health OASV Policy(Page 11).You will be required to complete theOASV Undertaking/ Declaration FormandTB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
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