Clinic Administration Officer/Medical Screener

Location: Brisbane Airport Clinic (located at the Skygate Centre)
Employment Type: Full-Time | 38 Hours per Week

Join Australia's Leading Provider of Occupational Health

Backed by the world-leading Sonic Healthcare network, Sonic HealthPlus partners with businesses to provide a range of onsite and in-clinic occupational and corporate healthcare services. Sonic HealthPlus is committed to fostering a supportive, inclusive and collaborative workplace where our people thrive. Whether you're wanting to advance your career, develop new skills or looking to make a meaningful difference in your communities, you'll be empowered to grow and succeed with us.

We offer competitive remuneration, ongoing professional development and flexible working opportunities where possible, all within a supportive team culture built on integrity, excellence and care.

About the Role

We're seeking a motivated and organised Clinic Administration Officer / Medical Screener to join our team at our Brisbane Airport Clinic on a full-time basis.

This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment, balancing administration responsibilities with hands-on medical screening activities and delivering exceptional service to clients.

Reporting directly to the Practice Manager, you will play an important role in supporting the smooth operation of the clinic by managing patient bookings, coordinating administration processes and conducting occupational health screening assessments.

You will work closely with our clinical and administration teams to provide a high standard of service, helping support workplace health, safety and wellbeing outcomes for our clients. Previous medical or occupational health experience is highly regarded; however, full training and support will be provided for the right candidate who is eager to learn and develop their skills.

Key Duties & Responsibilities

You will be responsible for, but not limited to:

• Providing a professional and welcoming experience for clients, visitors and stakeholders, both in person and over the phone.
• Coordinating appointments, managing bookings and responding to client enquiries.
• Managing medical results and supporting the smooth flow of clients through the clinic.
• Processing invoicing and assisting with day-to-day clinic administration.
• Administering health questionnaires and ensuring all documentation is completed accurately and confidentially.
• Conducting a range of occupational health screening assessments, including audiometry, spirometry and drug and alcohol testing (training provided where required).
• Collecting and processing pathology specimens in accordance with established procedures.
• Preparing and maintaining medical equipment and screening areas to ensure they are clean, stocked and ready for use.
• Working collaboratively with our multidisciplinary team to deliver exceptional service and support positive health outcomes for our clients.

About You

The successful candidate will be a confident and organised healthcare professional who enjoys variety, working with people and delivering high-quality service in a busy clinical environment.

Essential Requirements

• Strong administration skills with excellent attention to detail and accuracy.
• Exceptional customer service and interpersonal skills, with the ability to communicate effectively with clients and healthcare professionals.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• Strong organisational skills and a proactive approach to supporting clinic operations.
• Commitment to maintaining confidentiality, professionalism and high standards of service.
• Willingness and ability to learn medical screening processes and occupational health procedures.

Desirable

• Previous experience in medical administration, healthcare reception or a clinical environment.
• Experience conducting occupational health screening assessments.
• Experience with audiometry, spirometry or specimen collection.
• Knowledge of workplace health and safety principles.
• Current CPR Certification and Working With Children Check, or be willing to obtain these (please speak to us if you need support in obtaining certification)

Why Choose Sonic HealthPlus?

At Sonic HealthPlus, we value our people and offer a range of benefits to support your career, wellbeing and lifestyle, including:

• Flare benefits platform: Access to exclusive discounts and gift cards for more than 9000 retailer locations across Australia.
• Novated leasing: Opportunity to finance a vehicle of your choice with simplified management and potential tax savings.
• Fitness Passport: Enjoy discounted gym memberships at participating fitness centres across Australia to support your health and wellbeing.
• Employee Assistance Program (EAP): Access free, confidential counselling services for you and your immediate family whenever you need support.
• Career development: As part of the Sonic Healthcare network, you'll have access to structured career progression, ongoing professional development, salary progression and network-wide opportunities to develop your skills.
• Supportive team culture: Work alongside experienced and passionate colleagues who support one another, celebrate success and are committed to making a positive difference, every day.
• Commitment to diversity: Sonic HealthPlus is an equal opportunity employer committed to creating an inclusive workplace. We also value candidates with Australian Defence Force (ADF) experience and encourage veterans and partners of veterans to apply.

Join Sonic HealthPlus

Ready to grow your career? Submit your resume and cover letter today and join Australia's leading occupational healthcare providers!