Village Administrator

Be the heart of our welcoming community, showcasing your exceptional customer service and administrative skills to support the daily operations at Henry Kendall Gardens

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Career development and growth opportunities
• Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Employer referral program
• Reward & Recognition Services
• Health & Wellbeing and Reward Program
• Exclusive access to Sonder mental wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The opportunity to make a meaningful impact in the lives of our residents

Your Day on A Page

Our lovely team at Henry Kendall Gardens are currently seeking an enthusiastic, committed, customer focused Village Administrator to join them on permanent Full-time basis.

Set within 100 acres of subtropical rainforest and landscaped gardens, Henry Kendall Gardens offers picturesque surroundings, quality facilities and a vibrant and supportive village environment, based in Wyoming, on the beautiful Central Coast.

As the Village Administrator, you will be the first point of contact for residents, visitors, and contractors, playing a pivotal role in delivering exceptional customer service and creating a positive village experience.

Supporting the Village Manager and Assistant Village Manager, you will provide administrative and operational support while helping to maintain a safe, welcoming and well organised community environment for our residents.

Key responsibilities include:

• Providing professional, courteous customer service to residents, visitors, and contractors
• Assisting with reception duties and responding to incoming enquiries
• Supporting the Village Manager and the Assistant Village Manager with administrative tasks and daytoday operations
• Maintaining accurate data records and assisting with invoicing
• Coordinating contractor inductions and supporting EHS compliance
• Preparing newsletters and community communications
• Assisting with the planning and coordination of community events and activities
• Assisting with additional adhoc operational or residentsupport duties as directed by the Village Manager

About You

For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

• Administration and demonstrated customer service experience
• Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
• Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
• Exceptional interpersonal skills with a friendly, approachable personality that helps build trust and rapport with residents, families, and team members
• Be highly organised and able to prioritise competing tasks
• Willingness to learn and professionally develop
• A professional, initiative-taking and can-do attitude
• Current First Aid/CPR – Or willing to obtain
• Current Australian Drivers Licence

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.