Chief Product Owner, Unassisted Onboarding & Maintenance
This is an opportunity to shape the future of customer onboarding across Westpac. As Chief Product Owner for Unassisted Onboarding & Maintenance, you'll lead the strategy and roadmap for the capabilities that determine customer treatment, identify and verify customers and related parties, and support ongoing control monitoring.
You'll work across a complex enterprise environment, bringing together customer, risk, technology and operational priorities to create simpler, more seamless onboarding experiences. Leading a large Release Train, you'll make critical investment and prioritisation decisions, influence enterprise outcomes and help deliver the next generation of customer due diligence capabilities.
This is a full-time opportunity based in Sydney.
- Extensive product leadership experience within financial services or other highly regulated industries
- Proven experience developing and delivering large-scale multi-year product or platform strategies
- Strong stakeholder management skills, with the ability to influence at General Manager and Group Executive levels across functions
- Experience balancing customer outcomes, regulatory obligations and commercial priorities
- Strong understanding of customer onboarding, identity, customer due diligence or related domains
- Experience leading complex delivery portfolios, managing enterprise dependencies and prioritisation and investment decision-making skills
- Demonstrated capability building high-performing product teams and product practices
- Strong judgement, analytical capability and evidence-based decision making
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
