Membership Services - Member Events and Experience Coordinator

ABOUT THE ROLE
The Member Events and Experience Coordinator is responsible for the planning, coordination, and delivery of membership events, functions, and engagement activities across event and non-event days. The role ensures membership experiences are executed efficiently, professionally, and in alignment with organisational standards, contributing to positive member engagement and overall experience outcomes.

ABOUT YOU
You are a highly organised, high-energy professional who thrives at the intersection of logistics and hospitality. You understand that a great event isn’t just about a seamless run-sheet; it’s about the atmosphere and the lasting impression left on every member. Whether it is a high-stakes major event day with thousands in attendance or an intimate member function, you remain calm under pressure and focused on the details. You are a natural relationship builder who enjoys engaging with diverse stakeholders and is committed to delivering experiences that drive member loyalty and community pride.

The ideal candidate should be able to demonstrate previous experience in the following areas:

• Event Excellence: Proven experience in planning and delivering a diverse range of events, from corporate functions to member-exclusive engagement activities.
• Operational Agility: The ability to pivot between the fast-paced demands of "event days" and the meticulous administrative planning required on non-event days.
• Member-Centric Mindset: A genuine passion for enhancing the member journey, with a track record of creating activities that increase engagement and satisfaction.
• Stakeholder Coordination: Strong communication skills with the ability to collaborate effectively with catering, facilities, security, and external vendors to ensure flawless execution.
• Professional Standards: A high level of personal grooming and professional conduct, ensuring all activities align with premium organizational standards and brand values.
• Proactive Problem Solver: Someone who anticipates "what could go wrong" and has a Plan B (and C) ready to go before the first guest arrives.

Please click here to view the role description.

WHY WORK FOR US

• Work in Australia’s biggest network of Venues
• Career development opportunities and progression
• Access to the Sporting Club of Sydney facilities
• Other benefits associated with working with major sport and entertainment venues
• Team orientated culture

For any queries or requests for adjustments in relation to this role, please contact the Venues NSW HR Team at [email protected]