Posted 30 July, 2026
Hotel Cleanliness Teamleader
Marriott
Melbourne,Victoria,AU,3000
Full Time
Reference: 218_396456_26093578
At The Westin, we are committed to helping our guests care for their well-being when they need it most while travelling. As part of our team, we work to make each day better for our guests, our communities, and each other. Our Housekeeping Team Leaders are responsible for leading and supporting the daily housekeeping operation to ensure exceptional cleanliness, quality, and guest experiences throughout the hotel. They motivate and guide associates, maintain brand standards, coordinate workflow, and ensure guest rooms and public areas consistently meet the expectations.
Position Summary
- Lead, motivate, and support the Housekeeping team to deliver exceptional guest experiences and hotel cleanliness standards
- Coordinate daily room allocations and team assignments to ensure efficient operations and service delivery
- Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with Marriott and Westin brand standards
- Provide hands-on coaching, mentoring, and guidance to housekeeping associates throughout each shift
- Support the achievement of departmental productivity, quality, and guest satisfaction goals
- Respond promptly and professionally to guest requests, service issues, and operational challenges
- Coordinate with Front Office, Engineering, Laundry, and other departments to ensure seamless guest service
- Monitor room status, maintenance requests, and special guest requirements to support operational efficiency
- Assist with stock control, inventory management, and housekeeping equipment readiness
- Maintain a safe, positive, and inclusive work environment while ensuring compliance with company policies and procedures
About You
- Strong attention to detail and pride in maintaining high standards
- Able to follow guidelines and cleaning procedures with consistency
- Comfortable working in a fast-paced environment
- Reliable, positive, and eager to grow
- Able to work on your feet for extended periods, and lift or move items as needed
- Working rights in Australia
Our Benefits
- Staff discounts on hotel rooms and dining for you, your family, and friends across all Marriott
properties - Professional development programs and global career pathways within Marriott International
- Support for well-being through our Employee Assistance Program
- Opportunities to receive Employee Referral Incentives
- Be part of the world's largest hotel group committed to equality, diversity, and inclusion
