Hotel Manager Positions

Role: Hotel Manager Positions - Executive Assistant Manager and Operations Manager

Salary: $79,400 to $120,000 annually

Location: This role will be based in Far North Queensland, encompassing Pullman Port Douglas and Pullman Palm Cove

Contract: Permanent Full-Time

Employer: Accor Australia and New Zealand Hospitality Pty Ltd

Date Posted: 27 July 2026

Applications Close: 24 August 2026

As our next Executive Assistant Manager, you will:

• Lead by example, collaborating closely with the Area General Manager and departmental leaders to efficiently manage operational needs
• Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments
• Set performance benchmarks and define expectations across departments to continuously enhance and uphold service standards
• Implement and maintain safety protocols and security measures with guests, staff, and property in mind
• Address and find solutions to operational, departmental and guest challenges
• Provide mentorship and guidance to empower teams in developing their own expertise and personal growth
  
  

As our next Operations Manager, you will:

• Lead by example, collaborating closely with the General Manager and departmental leaders to efficiently manage operational needs
• Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments
• Set performance benchmarks and define expectations across departments to continuously enhance and uphold service standards
• Implement and maintain safety protocols and security measures with guests, staff, and property in mind
• Address and find solutions to operational issues and challenges
• Provide mentorship and guidance to empower teams in developing their own expertise and personal growth

Qualifications & Experience (Applicable to All Roles):

• Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
• Proficiency in using reservation and property management systems is a plus
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of both the written and spoken communication
• Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays