Parts Order Fulfillment Manager ANZ
Who We Are
Integrity. Quality. Humanity. Commitment. Innovation.
These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.
We're looking for a Parts Order Fulfillment Manager ANZ to lead our Parts Order Fulfillment team and drive the next phase of capability, process improvement, and operational excellence across Australia and New Zealand.
This is an exciting leadership opportunity for someone who enjoys solving complex supply chain challenges, developing people, and delivering meaningful outcomes for customers and the business
Title: Parts Order Fulfillment Manager ANZ
Primary Location: Australia (AU) - Queensland- Crestmead
Job Grade: 08
Hiring Manager: John Nolan
The Opportunity
Reporting to the Manager, Planning & Distribution Services Au/NZ, you will lead the Parts Order Fulfillment team and be responsible for optimising parts availability across the aftermarket lifecycle while balancing inventory, customer service, and supply chain cost objectives.
Key responsibilities include:
- Lead, coach and develop a high-performing team.
- Drive order fulfillment and inventory planning outcomes across Australia and New Zealand.
- Partner with local and global stakeholders to improve end-to-end supply chain performance.
- Manage complex fulfillment challenges and customer escalations.
- Develop and embed processes, governance frameworks, and best practices.
- Use data and analytics to identify opportunities and support decision-making.
- Drive continuous improvement initiatives that enhance operational efficiency and customer experience.
- Balance parts availability, inventory investment, and freight costs to achieve business objectives.
About you
Required Skills & Experience
- Demonstrated experience in supply chain, inventory planning, order fulfillment, distribution, or aftermarket operations.
- Experience leading, coaching, and developing teams.
- Strong understanding of inventory management, forecasting, replenishment processes, and MRP systems.
- Proven ability to analyse data and translate insights into practical business outcomes.
- Experience driving process improvement and operational excellence initiatives.
- Strong stakeholder management skills with the ability to influence and build relationships across multiple functions.
- Experience managing competing priorities in a fast-paced operational environment.
Nice to Have
- Qualifications in Supply Chain, Business, Commerce, Engineering, or a related discipline.
- Experience using Power BI, SQL, or similar analytical tools.
- APICS (CPIM or CSCP) or equivalent professional certifications.
- Experience within agriculture, manufacturing, mining, construction, defence, rail, or other complex supply chain environments.
You Are Someone Who..
- Enjoys solving complex problems and getting to the root cause.
- Has a naturally analytical mindset and is comfortable working with data.
- Challenges the status quo and looks for better ways of working.
- Builds credibility and trusted relationships with a diverse range of stakeholders.
- Influences outcomes through collaboration rather than authority alone.
- Is resilient, adaptable, and remains calm under pressure.
- Is comfortable working in ambiguity and navigating competing priorities.
- Has a genuine passion for developing people and helping teams succeed.
- Brings a continuous improvement mindset and wants to make a lasting impact.
Why Join John Deere?
At John Deere, you're empowered to build a career that takes you where you want to go. You'll have the freedom to think differently, the support to grow, and the tools and technology to make a real impact.
Join a global market-leading organisation that combines the scale, stability, and opportunities of an iconic brand with the collaborative, people-focused culture of a local business. Here, your contributions are valued, your development is supported, and your wellbeing matters.
In return, we offer:
- A friendly and inclusive culture where employee wellbeing is a priority.
- Flexible work arrangements that help you balance work and life.
- Ongoing professional development, including higher education, training, and memberships.
- The opportunity to work with an iconic brand that helps feed, fuel, and build the world.
- 15% Superannuation when participating in the John Deere Mercer Super Plan.
- 16 weeks Paid Parental Leave for new parents.
- Social activities, health and wellbeing programs, and employee benefits.
If you're a supply chain professional who enjoys solving complex problems, developing people, and driving operational excellence, we'd love to hear from you.
Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.
Applications for this position will close at close of business 9 August 2026
Note: Appropriate work authorisations are required in this country prior to application.
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines
