UniShop Assistant Manager

We're looking for an enthusiastic and organised Assistant Manager to join the UniShop team located on the University of Wollongong main campus. This is an exciting opportunity to play a key leadership role in a unique retail environment that provides textbooks, books, merchandise, stationary, gifts, accessories and more to the campus community.

Working closely with the UniShop Manager, you'll help lead day-to-day operations of the store while taking ownership of our textbook adoptions, book buying, inventory management and customer experience. You'll also have the opportunity to contribute to exciting initiatives including book clubs, author events, product development and promotions.

We're committed to flexibility. This role is available as either a full or part-time position (4 or 5 days).

About the Role

As the Assistant Manager, you'll be second-in-charge of UniShop and play an integral role in ensuring the store operates efficiently, commercially and professionally. You'll work collaboratively with University academics, publishers, suppliers and internal stakeholders to coordinate textbook requirements while helping deliver an engaging retail experience for students, staff and the wider community.

• Coordinate the University's textbook adoption program with academic staff and publishers.
• Supervise, train and mentor team members as required to support best outcomes for the business.
• Manage purchasing, inventory, stock control and merchandising across textbooks and book categories.
• Support the ongoing growth of the UniShop through sales initiatives, promotions and business improvement opportunities.
• Coordinate book launches, author events and our Book Club.
• Develop strong relationships with academics, suppliers, publishers and community partners.
• Help manage the UniShop website, ensuring products and information remain accurate and up to date.

About You

You'll be proactive and enjoy building relationships while taking pride in delivering exceptional service. You'll bring:

• Experience in a retail leadership or supervisory role.
• Strong experience in purchasing, inventory management and stock control.
• Excellent organisational skills with outstanding attention to detail.
• A customer-first approach and confidence resolving customer enquiries.
• Strong communication and stakeholder relationship skills.
• The ability to analyse sales and inventory data to make sound commercial decisions.
• Confidence using POS systems and retail technology.
• A genuine passion for books, education and the retail experience.

Experience in book retailing, publishing, education or the tertiary textbook sector will be highly regarded, as will experience using Booknet or similar inventory systems.

In return, we offer the following perks and benefits:

We have a generous package on offer to ensure you get the most out of your Pulse experience:

• Work life balance -Monday to Friday trading hours means no weekend work!
• Generous leave entitlements including concessional leave, (paid time off between Christmas Day and New Years Eve each year, in addition to your annual leave) and birthday leave (take a day to celebrate another lap around the sun!)
• Salary packaging available, including the ability to salary sacrifice campus parking and a gold gym membership with UniActive for only $2 per week.
• Opportunities to learn and grow beyond retail operations.. UOW Pulse runs gyms, food and beverages business units, student engagement activities, childcare services and more on campus, with all departments working together to enrich student experience and bring the campus to life.

About us

UOW Pulse is a not-for-profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community.

Nestled within the scenic UOW campus, this location offers convenient access to the UniActive gym and pool, a range of dining options, Village Grocer, a chemist hairdresser and more - everything you need for your daily essentials, all in one place.

UOW Pulse is a proud Child Safe Organisation. We take the safety of children and young people that we employ, support and care for seriously, and have a zero tolerance for child abuse. We have strict guidelines, policies, procedures, processes and training in place to support our teams in interacting with and working alongside children and young people. We aim to create a reflective culture of continuous improvement, where advocacy for children and young people is championed. The wellbeing of children and young people is at the forefront of what we do and the decisions we make. Hear what the children at Kids' Uni have to say.

For more information, please refer to the job description. To apply, upload a current resume and cover letter outlining why you believe you're a good fit for the role.

Applications close on 6th August 2026.

UOW Pulse reserves the right to interview candidates and fill the position prior to the closing date if a suitable applicant is found.

UOW Pulse is the social hub of the University of Wollongong. We offer entertainment and activities, food and retail, children's services, student engagement, sport, recreation and much more. We offer a quality community to complement the student's academic life with our sole purpose being to create the ultimate dynamic and engaging campus environment to enhance the community university campus experience. UOW Pulse prides itself on living its individual values of Support, Community, Agility, Quality and Play, within and incorporating the values of Integrity, Passion, Courage, Excellence and Collaboration.

UniShop is run by UOW Pulse Ltd. UniShop is a high profile retail business on the main campus at UOW. Our products range from clothing and other UOW branded products, stationary, information technology, books, magazines, general merchandise and a growing range of graduation products and services to a diverse campus community and online market.