Posted 23 July, 2026
Customer Service Representative
Wesco
Balcatta,Western Australia,AU,6021
Full Time
Reference: 218_549742_33210
Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.
Responsibilities
This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:
- Processing sales orders (via emailed purchase orders, counter and phone)
- Serving customers at the Trade Counter and via phone/email
- Responding to product, pricing, order, and account enquiries
- Preparing accurate quotes based on customer needs
- Coordinating with operations, purchasing, and accounts teams
- Managing returns, backorders, and stock requests
About You
We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:
- Customer centric mindset
- Proficiency with Microsoft Office and ERP systems
- Strong communication and phone skills
- Interest in technology
- Detail-oriented with strong time management
- Fast learner with a tech-savvy mindset
About Wesco Anixter
Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions.
With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access.
Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.
Why Join Us
- A supportive environment to learn and further your career in an innovative company
- A culture that values recognition and internal progression
- Comprehensive training and development opportunities
- Team-focused branch initiatives that foster collaboration
- Employee rewards, assistance, and referral programs
- A diverse, inclusive, and innovative workplace
If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. This posting is for a current, active vacancy intended for immediate hire.
