Change Manager

• Clerk Grade 11/12
• Temporary Full-Time up to 30 June 2028 - with possibility of extension

• Parramatta & Sydney Olympic Park

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Change Manager to be part of our Client Engagement Team, Technology & Communication Services Command. The Change Manager is responsible for the development and implementation of change management strategies to support a portfolio of strategic projects, to achieve project outcomes, and support achievement of organisational objectives.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

About the Opportunity
This is a rare opportunity to join the NSW Police Force's largest Command and play a pivotal role in delivering some of the organisation's most significant transformation initiatives.

Working alongside the Change Management Lead, you will be part of a high-performing Organisation Change Management team responsible for driving strategic, enterprise-wide programs that extend beyond policing and contribute to broader government and community outcomes.

Unlike many change roles that focus on a single project, this position offers exposure to a diverse portfolio of high-profile programs, stakeholders and business functions. As the Command that leads the organisation's change capability, you will have the opportunity to influence transformational initiatives across NSW Police Force, providing exceptional variety, visibility and professional growth.

This role is ideal for an experienced change professional who thrives in complex environments, enjoys partnering with senior leaders and is motivated by delivering meaningful, lasting outcomes.

With funding secured through to 30 June 2028, and the potential for further extension, this opportunity offers a level of stability rarely found in project environments while providing the challenge and diversity of a large-scale transformation portfolio.

You will lead change management activities that drive business readiness, stakeholder engagement, adoption and sustained outcomes across multiple strategic programs. Success in this role will require a pragmatic approach, exceptional stakeholder engagement skills and the ability to translate complexity into practical, people-focused change strategies. Working across concurrent initiatives, you will build strong partnerships and help ensure successful transitions to new ways of working across one of the State's most complex organisations.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• Contributing to initiatives that support safer communities across New South Wales;

• Opportunities for professional growth, development and ongoing training;

• flexible work options;

• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• Convenient locations close to public transport, restaurants, cafes and sporting venues; and
• Free in-house gym facilities with state-of-the-art fitness equipment.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Describe a large-scale transformation program where you led change management activities across multiple stakeholder groups. What was your role, what challenges did you encounter, and how did your approach contribute to successful business adoption and outcomes?

Target Question 2:

Provide an example of a time you influenced senior leaders or key stakeholders with competing priorities to support a significant organisational change. How did you build alignment, manage resistance and achieve the desired outcome?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the Shelly Valez via 0408 956 790.

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]

• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

For Technical assistance please contact: [email protected] (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.