Case Worker - MSP (S&T)

• Maximum term position until 23 October 2026
• Part time – 30.4 hours per week
• Location – Melbourne, VIC

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. The Support for Trafficked People Program (STPP) assists people in Australia who have experienced modern slavery.

About the role

The position provides casework support within the Support for Trafficked People Program (STPP), to individuals who have experienced exploitation. They will provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. The position may work across multiple programs and/or functions of the case work service delivery. They will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.

What you will bring

• Demonstrated sound technical knowledge and proven ability to provide high quality, specialist casework support, and case management.
• Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning.
• Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks.
• A sound understanding of the social political issues and needs impacting migrants in transition (including people seeking asylum and people impacted by human trafficking, slavery and slavery like practices.

• Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (who can include statutory and law enforcement agencies).

• Demonstrated expertise in applying trauma-informed, strengths-based and person-centred approaches that promote client choice, agency, safety and recovery.

• Experience working with people who have experienced exploitation, violence, abuse, coercion, human trafficking, forced marriage or other forms of vulnerability and trauma.

• Demonstrated ability to coordinate complex service responses, navigate multiple service systems, and facilitate effective referrals and advocacy across health, legal, migration, housing and community sectors.

• Actively participates in reflective practice, supervision and demonstrates reflective casework principles
• Relevant degree in Social Work/Social and Community and relevant experience is required for this role
• Relevant four year degree in Social Work or Social and Community with one year relevant experience or three year degree with two years of relevant experience or lesser formal qualifications with substantial years of relevant experience including qualifications obtained outside of Australia that you can provide a certified copy of translated to English.
• Working with Children Check is a mandatory requirement of this role.

Benefits that act for you, while you act for humanity

Work flexibility: Australian Red Cross operates under a hybrid working model which includes three days on-site and one day from home in this 4 day a week position, with the option to work from the office each day if preferred.

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4.

For additional enquiries, please contact Emma Norris at [email protected] for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.

Applications close: Wednesday, 05 August 2026 – ‘interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only

While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.