Acquisition Performance Manager - Cotton On Global Support Centre
Do you speak fashion? We're hiring, let's chat!
ABOUT US
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We're playfully rebellious and always optimistic. Join our world and let's do good things together.
ABOUT THE ROLE
As our Performance Marketing Manager, you'll lead the regional acquisition strategy across paid search, social, affiliates and display, driving customer growth, revenue and channel performance. Working closely with the Head of Digital Customer Experience and key stakeholders, you'll translate commercial priorities into impactful marketing plans, ensuring campaigns are optimised to deliver strong ROI while balancing global strategies with local market needs. From budget planning and forecasting through to execution and reporting, you'll play a pivotal role in delivering scalable growth across the region.
You'll use data and insights to identify new opportunities, drive innovation and continuously improve campaign performance. Partnering with Digital CX, Trade and Brand teams, you'll ensure marketing activity is aligned to customer and trading priorities while maintaining best practice across tracking, reporting and campaign governance. A strong communicator and people leader, you'll provide clear performance recommendations, influence stakeholders and develop a high-performing acquisition team focused on delivering measurable results.
SKILLS & EXPERIENCE
Strong experience in performance marketing and paid media strategy
Proven ability to manage budgets and deliver ROI across digital channels
Deep understanding of key platforms (Google Ads, Meta, affiliates, programmatic)
Strong commercial acumen with focus on growth and efficiency
Leadership capability with experience developing and coaching team members
Advanced analytical skills with ability to translate data into clear actions
Strong stakeholder management and influencing skills
Ability to balance global frameworks with local market needs
Curious mindset with focus on testing, learning and continuous improvement
BENEFITS
Competitive salary
Flexible working options & people-first leave initiatives
Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
Subsidised onsite childcare centre
50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
24/7 Wellness support - mental health, relationships, family + more
Local & Global career growth
Discounts for you & your family - medical, travel, financial + more
Performance & Peak incentives to reward + recognise our team
Returnity - Paid program for new parents heading back to work
Bring your dog to work
Recognition, team connection moments & more!
Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.
