Posted 22 July, 2026
Full Time Support Workers West Ipswich
Together for Mental Wellbeing
West Ipswich
Full Time
Reference: 317_680731_547279
24968.26 per annum
Together is an amazing place to work. We are one of the UK's oldest and most respected mental health charities. It's because we put the people who use our services at the heart of everything we do supporting and enabling them to take control of their lives and make a positive contribution to the community.
Job Purpose: We are looking for a motivated individual with experience of caring or supporting individuals with mental health issues to work alongside the residents, putting them at the heart of all we do.
Together is an amazing place to work. We are one of the UK's oldest and most respected mental health charities. It's because we put the people who use our services at the heart of everything we do supporting and enabling them to take control of their lives and make a positive contribution to the community.
Job Purpose: We are looking for a motivated individual with experience of caring or supporting individuals with mental health issues to work alongside the residents, putting them at the heart of all we do.
Functional Responsibilities
- Establish and maintain relationships of trust with service users, to build engagement
- Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
- Work flexibly with service users in their homes and in the community
- Carry out assessments and determine urgency of service user needs
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support
- Attend placement reviews
- Work with service users on a 1:1 basis and in groups
- Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures
- Accompany service users to appointments
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
- Assist service users with personal care as and when required
- Adhere to the Together policy on lone working
- Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
- Write clear word processed and handwritten reports (training provided) and records in English
- Participate in mandatory and job-related courses and learning activities
- Maintain professional boundaries in all aspects of work with service users
Demonstrate a non-judgemental attitude
Able to be empathetic towards service users and create a trusting environment
Ability to work alongside individuals experiencing mental distress
Able to work in partnership with services users
Able to establish and maintain professional boundaries in working with service users
Able to establish and maintain a safe environment
Willing and able to undertake domestic tasks with, and for, service users as necessary
Demonstrate problem-solving skills relating to welfare benefits, education and relationships
Open to - and willing to participate in - formal and informal job-related learning
Willing and able to collaborate with colleagues and other organisations
Able to use email and computerised systems for service user records and reports
Able to produce clear records and reports in English
Committed to work in ways which reflect Together's values
Safeguards the wellbeing of clients and colleagues at all times
Aware of, and adheres to, Together's policies regarding Confidentiality and GDPR
Aware of, and adheres to, Together's policies regarding Equalities
Know-how
Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
Lived experience of mental distress (desirable)
Basic competence in the use of email and word processing software
NVQ Level II in Health and Social Care, or equivalent (desirable)
Practicalities
Able to travel
Able to work a varying pattern of shifts
DBS clearance
Minimum age 18 plus
Able to be empathetic towards service users and create a trusting environment
Ability to work alongside individuals experiencing mental distress
Able to work in partnership with services users
Able to establish and maintain professional boundaries in working with service users
Able to establish and maintain a safe environment
Willing and able to undertake domestic tasks with, and for, service users as necessary
Demonstrate problem-solving skills relating to welfare benefits, education and relationships
Open to - and willing to participate in - formal and informal job-related learning
Willing and able to collaborate with colleagues and other organisations
Able to use email and computerised systems for service user records and reports
Able to produce clear records and reports in English
Committed to work in ways which reflect Together's values
Safeguards the wellbeing of clients and colleagues at all times
Aware of, and adheres to, Together's policies regarding Confidentiality and GDPR
Aware of, and adheres to, Together's policies regarding Equalities
Know-how
Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
Lived experience of mental distress (desirable)
Basic competence in the use of email and word processing software
NVQ Level II in Health and Social Care, or equivalent (desirable)
Practicalities
Able to travel
Able to work a varying pattern of shifts
DBS clearance
Minimum age 18 plus
