Administration Officer Level 3 - Mental Health Services
Join Australia's oldest and NSW's largest mental health service
Be the vital link supporting multidisciplinary clinical teams
Thrive in a collaborative, innovative and patient-focused environment
Manage essential administration, coordinate clinical support services and create positive experiences for consumers, carers and clinicians.
Employment Type:Permanent Full Time
Position Classification:Administration Officer Level 3
Remuneration: $71,072.43 - $73,287.41 per annum
Hours Per Week: 38
Location:Cumberland
Where you'll be working
Join Western Sydney Local Health District's Mental Health Services team at the historic Cumberland Hospital, North Parramatta. As NSW's largest and Australia's oldest mental health facility, Cumberland Hospital is recognised for delivering innovative, person-centred mental health care to diverse communities across Western Sydney and beyond. Become part of a supportive and collaborative workforce committed to excellence, empowerment and continuous improvement as we help shape the future of mental health care through the new Integrated Mental Health Complex at Westmead.
Located at the renowned Cumberland Hospital campus in North Parramatta
Work alongside experienced medical, nursing and allied health professionals
Be part of a service delivering primary, secondary and tertiary mental health care
Access ongoing learning, development and career progression opportunities
Join a values-driven organisation guided by Collaboration, Openness, Respect and Empowerment (CORE)
What you'll be doing
As an Administration Officer Level 3, you will provide high-quality administrative support that enables the effective delivery of clinical services. Acting as the first point of contact for consumers, carers and community members, you will ensure a professional, responsive and customer-focused experience while coordinating a broad range of administrative functions within Mental Health Services.
Provide comprehensive administrative and customer service support to clinical teams and stakeholders
Coordinate unit administration, communications, records management and document preparation to support efficient service delivery
Maintain electronic health records, appointments, client information and data systems with accuracy and confidentiality
Support meetings through agenda coordination, minute taking and distribution of records and actions
Manage ordering, rostering, service requests and administrative processes while contributing to quality, WHS and continuous improvement initiatives
Ready to make a difference?
Bring your organisational expertise, customer service skills and commitment to excellence to a team dedicated to improving mental health outcomes for our community. Apply today and help deliver world-class healthcare while building a rewarding career with Western Sydney Local Health District.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Holds a Certificate III in Health Administration or equivalent, or is willing to undertake this level training.
Demonstrated capacity to communicate confidently and courteously with people at all levels and a commitment to customer service.
Excellent written communication skills, and demonstrated experience producing complex documents such as meeting minutes, briefs, and reports and spread sheets.
Demonstrated experience using a variety of data, record keeping and ordering systems, computer applications and electronic health record systems.
Demonstrated initiative, organisational skills and ability to manage responsibilities within required timeframes under broad supervision.
Experience supporting clinical teams and/or the implementation of new systems in a health care or similar setting.
Hold a current driver's license valid in Australia and willingness to use for work purposes.
Requisition ID: REQ667556
Applications Close: 22nd July 2026
Need more information ?
Find out more about applying for this position.
Review the detailed Position Description for insights into role requirements and criteria.
Explore theselection process,employment checks,outcomes and notifications.
For inquiries about the role, contact Arpita Khristi on [email protected]
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
