Front Reception Clerk (Administrative Officer Level 3) - Emergency Department
Employment Type: Permanent Part Time; 20 hours per week or Temporary Part Time; 20 hours per week up to 6 months
Position Classification: Administrative Officer Level 3
Remuneration: $37.27 - $38.44 per hour + Annual Leave Loading + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ673121
About the Role
You will be based at Royal Prince Alfred Hospital (RPAH). It is one of the nation's most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.
Royal Prince Alfred Hospital is recruiting Administrative Officers to complement and enhance the current Emergency Department (ED) team. The ED Administration Officer will perform administrative functions in collaboration with various internal and external stakeholders to support effective patient care. Duties include collecting demographic details for accurate patient registration, interviewing patients for their financial election and processing admissions, discharging patients, and associated administrative duties.
The successful applicant will join a 24/7 rotating department, working a combination of weekday, weekend, and public holiday shifts. All shifts are 8 hours in duration and are rostered across a mix of morning (07:00-15:30), afternoon (15:00-23:30), and night (23:00-07:30) shifts.
For more information, please view the Position Description.
Ideal Candidate
- Ability to work a 24/7 rotating roster and willingness to consider urgent requests for coverage to ensure appropriate functioning of service.
- Strong customer service skills with relevant experience managing a diverse clientele.
- Capacity to retain and apply knowledge of patient revenue and fee management including the use and benefits of private health insurance in the public health system.
Benefits and Perks!
- Paid Parental Leave & Annual Leave Loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
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Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefit.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004)
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit 'Working With Us'
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Albie Woodhouse on 0484 505 795 or via email at [email protected]
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 2 August 2026
For Applicant Support and Information, visit 'Applicant Information'
