Posted 22 July, 2026
Customer Support and Sales Assistant for a Residential Services in Australia (Home Based Part Time)
Virtual Coworker
Wooloowin,Queensland,Australia,4030
Full Time
Reference: 474_449798_147741000084991121
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\n Daily Tasks:<\/b>
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\n Manage inbound customer enquiries by responding promptly to new leads via phone, email, and SMS while providing an excellent customer experience
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\n Qualify prospective customers by gathering project information, understanding their requirements, and determining the appropriate next steps
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\n Coordinate and schedule on\-site quotations by managing consultant calendars and booking appointments based on location and availability
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\n Maintain accurate customer records by updating the CRM, tracking lead progress, and ensuring all information is current throughout the sales pipeline
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\n Nurture leads through timely follow\-up communications via email, SMS, and relevant documentation to maximize engagement and conversion opportunities
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\n Provide administrative support by preparing contracts, managing customer correspondence, and assisting with day\-to\-day sales administration to support business growth
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\n Working Shift:<\/b>
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\n Must be available to work split shifts from 8:00am \- 10:00am and 3:00pm \- 5:00pm Australian Eastern Standard Time
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