Service and Warranty Administrator

Mirrastone is a leader in building residential homes. Our vision is deliberately simple: 'To be the home builder most known for changing consumer views on home building in Victoria.

Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, Marque just to name a few.

We're seeking an experienced Service & Warranty Administrator with a background in volume home building and strong people skills.

THE ROLE :

1. Manage the workflow of a portfolio of jobs.
2. Provide customers with updates in a timely manner.
3. Scheduling trades and services to resolve any issues.
4. Liaise with relevant stakeholders including customers, suppliers, and trades.
5. Support and assist Service and Warranty Supervisors and Technicians.
6. Provide quality customer experience & focus on delivering outcomes.

QUALIFICATIONS, EXPERIENCE, ATTRIBUTES

1. Knowledge of VBA guidelines and construction process
2. Well-rounded skillset
3. Ability to work autonomously as well as in a team environment
4. CERT IV in building and construction highly regarded

BENEFITS

1. Great team environment
2. Supportive leader
3. A growing building company with a huge pipeline of work
4. Our company events are second to none
5. Opportunities to grow within the organisation

So, if you are currently in a role where there is uncertainty, little room for growth and development, you need to be talking to us.

Apply today!!!

Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.

To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.