Retail Risk Partner (GSC) - Support Services Global Support Centre
Do you speak fashion? We're hiring, let's chat!
ABOUT US
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We're playfully rebellious and always optimistic. Join our world and let's do good things together.
ABOUT THE ROLE
Ready to make a real impact across our global retail network? As our Retail Risk Partner, you'll play a key role in protecting our people, profit and brand by driving smarter ways of working across loss prevention, safety and operational risk.
Partnering closely with Retail, HR, Legal and Country teams, you'll execute initiatives that reduce shrink, strengthen operational discipline, and elevate safety standards across stores. From investigations and incident response to coaching teams and supporting leaders, you'll bring a hands-on, people-first approach to managing retail risk in a fast-paced, global environment.
This is a highly collaborative role based at our Geelong Support Office, with a global lens, supporting international markets and stepping in to support the broader Risk team during peak periods.
SKILLS AND EXPERIENCE
- Proven experience in retail loss prevention, asset protection, or operational risk (ideally across multi-site or regional environments)
- Strong track record of identifying trends and delivering shrink reduction initiatives through data, field engagement and retail leadership
- Experience leading investigations end-to-end, including theft, fraud and policy breaches, with strong attention to detail and discretion
- Comfortable using tools such as CCTV, POS data and reporting systems to support insights, investigations and audits
- Confident partnering cross-functionally and supporting stakeholders along with strong communication and coaching skills, with the ability to educate and uplift teams in-store and in the field
- Solid understanding of safety, compliance and incident management within a retail and distribution centre environment
BENEFITS
Competitive salary
Flexible working options&people-first leave initiatives
Access to our world-class Support Centre, with an in-house restaurant& state-of-the-art wellness centre featuring free gym &holistic health services
Subsidised onsite childcare centre
50% off ourBrands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie &Supre
24/7 Wellness support - mental health, relationships, family + more
Local &Global career growth
Discounts for you &your family - medical, travel, financial + more
Performance & Peak incentives to reward +recognise our team
Returnity -Paidprogram for new parents heading back to work
Bring your dog to work
Recognition, team connection moments& more!
Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] we may support you in completing the job application process.
