Virtual Business Banker - Merchant Solutions

Create your best future and join Westpac as a Virtual Business Banker (Merchant Solutions).

What's the role?

Are you passionate about helping businesses grow through smarter payment solutions? Join a team that's helping Australian businesses unlock new opportunities through innovative payment capabilities.

As a Virtual Business Banker (Merchant Solutions), you'll work with business customers to understand their payment needs and connect them with tailored merchant acquiring, eCommerce and integrated payment solutions. You'll partner closely with Business Banking teams to support customer conversations, guide businesses through onboarding, and help deliver seamless payment experiences across in store, online and integrated channels.

This is a fantastic opportunity to combine relationship building, commercial thinking and payments expertise while supporting businesses to grow and thrive.

Based in Parramatta, this is a full-time role with hybrid working options available after training.

What do I need?

• Experience in banking, payments, sales, business development or customer relationship management
• Understanding of merchant acquiring, eCommerce, payment ecosystems or point of sale solutions
• Ability to translate complex concepts into practical customer solutions
• Strong communication and stakeholder engagement skills
• A collaborative mindset and passion for helping businesses achieve their goals

Why join us?

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, sustainability and flexibility' section.