Client Operations Coordinator
As part of our wiqConsumer team, Scan delivers advanced analytics solutions to FMCG and retail clients. We've created the Scan team because first impressions matter and we need you to join us to ensure the smooth running of all our FMCG clients. This role is accountable for taking responsibility to bridge the gap between winning a deal and delivering to our clients, ensuring a seamless experience and securing revenue as agreed.
How will you make an impact?
Respond to client requests and provide accurate quotes for data entitlements or contract variations
Manage the complete contract process from drafting to execution, ensuring timely delivery to Scan clients
Coordinate client information delivery to Product teams for appropriate access and services
Establish and continuously improve administration and system processes for the Scan team
Deliver coordination support including commercial pipeline reports and CRM management
The superpowers you'll be bringing to the team:
Administration experience: Previous administration experience with understanding of general finance processes
Technical proficiency: Working experience with Microsoft Excel (VLOOKUP) and Word, with CRM management experience in Salesforce/HubSpot desirable
Detail focused: Strong attention to detail with excellent communication skills, both written and verbal
Stakeholder management: Experience working with conflicting timelines and deliverables across multiple stakeholders
Process driven: A passion for working to and improving processes, with strong time management and prioritisation skills
Remember - you might not tick all the boxes, but don't let that from stopping you applying. We're more interested in how you work, your ability to solve problems and think big.
What could your Quantium Experience look like?
Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions - but it also means you can think big, outside the box and push your problem-solving skills to the max.
By joining the Quantium team, you'll get to:
- Forge your path: So many of our team have moved around different teams or offices. You'll be in the driver's seat, and we empower you to make your career your own.
- Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners).
- Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.
But wait, there's more!
We've got some pretty sweet perks:
- Flexible work arrangements: Achieve work life balance at your own pace with hybrid and flexible work arrangements.
- Remote working: Embrace the opportunity to work outside of your assigned home location for up to 2 months every year.
