Administrative Assistant for a Home Care Services in Australia (Home Based Part Time)

Provide general administrative support, including managing documents, Google Drive, and office systems Process client invoices in the ShiftCare platform (training provided) Process supplier invoices for payment and assist with payment processing Answer incoming phone calls and direct enquiries to the appropriate team members Coordinate the onboarding of new staff and clients Maintain and update the ShiftCare CRM, including staff compliance, client records, and shift scheduling Assist with payroll administration as required Manage the staff training calendar by enrolling staff in training courses and sending reminders for overdue training Generate monthly Aged Care statements Handle inbound enquiries professionally and efficiently Prepare management meeting agendas, take meeting minutes, and distribute them to the team Format business documents and reports Monitor and maintain the Incident Register Manage office stationery and order supplies as required Provide administrative support to other team members as needed Utilize AI tools to improve productivity, streamline administrative tasks, and enhance workflow efficiency where appropriate