Administrative Assistant for a Plumbing Services in Australia (Home Based Part Time)

Manage daily administration within ServiceM8. Accurately enter and update job information. Prepare insurance reports and supporting documentation using Google Docs. Assist with invoicing administration and job close-out processes. Maintain organized digital records and documentation. Coordinate customer communications via SMS through ServiceM8. Follow up outstanding information required to complete jobs. Monitor job progress and update internal records. Assist with scheduling administration where required. Escalate urgent customer enquiries to the owner. Reconciling Xero general expenses and invoices. Support general business administration as required.