Solutions Engineer (SD-WAN)

About the position:

We are seeking an experienced and customer-focused Intermediate SD-WAN Sales Engineer to join our overlay specialist sales team. In this role, you will act as a technical advisor and product expert, working directly with clients and prospects to demonstrate the capabilities of our SD-WAN solutions and to ensure successful implementation of our products. This role requires a blend of technical knowledge and sales acumen to help clients understand the value of SD-WAN in addressing their network needs. If you have a passion for both technology and customer engagement, this position offers an excellent opportunity to contribute to our business growth.

This is a highly impactful role - You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:

• Pre-Sales Support: Collaborate with sales representatives to understand client requirements, present technical solutions, and tailor demonstrations that align with customer needs and showcase SD-WAN capabilities.
• Technical Expertise & Product Demos: Conduct in-depth product demonstrations and technical presentations to prospective clients, explaining the features, functionality, and advantages of SD-WAN solutions to both technical and non-technical stakeholders.
• Solution Design: Work closely with clients to assess their current network environments and design customized SD-WAN solutions that meet their business objectives, ensuring the solution aligns with performance, scalability, and security needs.
• Proposal Development: Assist in developing proposals and RFP responses by providing detailed technical input, solution designs, and cost estimates for SD-WAN deployment.
• Customer Advocacy: Act as a technical resource for existing clients, helping them fully leverage SD-WAN features and maintain optimal network performance post-implementation.
• Relationship Building: Build and maintain strong relationships with clients, ensuring they have a trusted technical advisor to address any concerns, answer questions, and provide ongoing support.
• Collaboration & Cross-Functional Support: Work with product management, engineering, and support teams to communicate client feedback, advocate for feature requests, and keep up-to-date on product developments and enhancements.
• Continuous Learning: Stay current on SD-WAN technology trends, competitor offerings, and industry best practices to better position the value of our SD-WAN solutions.

Job Requirements:

• 3-5 years in a technical sales, sales engineering, or network engineering role, with a minimum of 1-2 years focused on SD-WAN solutions. Familiarity with SASE market, architecture and value proposition.
• Strong understanding of SD-WAN platforms (e.g., Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet).
• Solid knowledge of networking principles, including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security.
• Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing.
• Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills.
• Relevant certifications are a plus (e.g., CCNP, SD-WAN Specialist, SDWAN Certs).Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Exceptional communication, problem-solving, and customer service skills; ability to work collaboratively across teams.

Desired:

• Familiarity with cloud networking and integration with SD-WAN (e.g., AWS, Azure).
• Experience with solution design and architecture in complex environments.
• Understanding of Quality of Service (QoS) configurations and traffic prioritization.
• Understanding basic cloud security and reference SASE architecture.

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered.

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