Study Start Up Associate

• Build and maintain long-term relationships with investigator sites, serving as the primary point of contact for study-related activities and support.
• Facilitate communication between sites and internal teams to ensure efficient study start-up processes and smooth operational execution.
• Support multiple clinical studies simultaneously by identifying and addressing site challenges, escalating issues when necessary, and promoting effective collaboration.
• Partner with clinical operations, feasibility, and project teams to align site capabilities with upcoming study opportunities.
• Gather site feedback and operational insights to support protocol optimization, feasibility assessments, and continuous process improvement initiatives.
• Monitor site performance metrics, including start-up timelines, recruitment progress, and quality indicators, implementing actions to drive improvements where needed.
• Contribute to the development of site engagement strategies, best practices, and tools that enhance the overall investigator and site experience.
• Maintain a high level of responsiveness and service quality while operating within a matrixed and fast-paced clinical research environment.

Requirements:

• Bachelor's degree in Life Sciences, Healthcare, or a related field, or equivalent experience within clinical research.
• Minimum of 2 years of Study Start-Up (SSU) experience within a Contract Research Organization (CRO) or pharmaceutical environment.
• Strong background in clinical research with significant exposure to site management, site partnerships, or site-facing responsibilities.
• Good understanding of clinical trial operations, site processes, and factors influencing recruitment, study performance, and quality outcomes.
• Excellent relationship-building and stakeholder management skills, with the ability to establish credibility with investigators and site personnel.
• Strong communication and interpersonal skills, with a proactive and solution-oriented approach to challenges.
• Demonstrated ability to manage multiple studies and priorities simultaneously while maintaining attention to detail and high service standards.
• Ability to work independently in a remote environment and collaborate effectively with cross-functional, international teams.
• Full legal right to work in Australia.

Benefits:

• Competitive base salary package with performance-related incentives.
• Comprehensive health and wellbeing programs, including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life insurance and disability coverage.
• Employee assistance programs and wellbeing resources.
• Structured learning and development opportunities, including training programs and career progression pathways.
• Flexible home-based working environment.
• Inclusive and supportive workplace culture focused on collaboration, diversity, and professional growth.