DCS/BMS Service Engineer

Your Impact

As the DCS (Distributed Control System)/BMS (Building Management System) Service Engineer, you will report to the DCS Regional Manager (who is based in Australia), and work closely with the rest of the Technical Operations team, making your mark in a number of ways:

• Providing technical expertise relating to the DCS with a heavy emphasis on maintenance, system optimisation and root cause analysis

• Ensuring that the existing systems are maintained to the highest possible standards with the ultimate goal: a fine-tuned control system that provides information that can be heavily relied on and quickly address, prevent and/or anticipate any system errors that may arise

• Lead and manage small-scale improvement projects aimed at enhancing system performance and efficiency.

• Being part of a wider in-sourced DCS Service & Support Team supporting infrastructure across the whole of Asia

Your Day to Day

• DCS and CMS Maintenance: Fully maintain the Distributed Control System (DCS) and Central Monitoring System (CMS) from servers to field devices across multiple sites, ensuring efficient operation as per the maintenance scope of works. This includes conducting system backups, ensuring ICT and cybersecurity compliance, and updating firmware/software in collaboration with 3rd party providers.

• Optimization and Risk Mitigation: Provide risk-mitigated plant optimization strategies, including system optimization and energy efficiency initiatives. Analyze vast amounts of data to generate actionable insights and recommendations, using analytics-based approaches to enhance system performance and reliability.

• Incident Management and Technical Support: Attend to controls-related incidents, including event investigations, root cause analysis, and problem management. Provide L1 to L3 technical support across site teams and other locations as required, ensuring adherence to response priority SLAs.

• Niagara Diagnostics and Communication Protocols: Address performance issues within Niagara applications, ensuring optimal functionality. Maintain communication protocols at peak efficiency, resolving issues that cause lags or high processor utilization.

• Collaboration and Site Confidence: Work closely with site operations teams during maintenance activities, ensuring open communication and integration with site teams to build strong relationships and confidence in system operations. Contribute to the successful resolution of post-construction controls-related defects.
• Continual Improvement and Project Delivery: Lead and support DCS-related projects aimed at system optimization and operational improvements that benefit data center facilities. Ensure adherence to system baselines, safe work practices, and change management procedures.

What You'll Bring:

• 3+ years experience in the maintenance, programming, and integration of Tridium Niagara based control systems (essential); data centre experience preferred

• Awareness of mission critical Data Centre infrastructure such as redundant electrical systems and chilled water plant control strategies

• A working knowledge of HVAC, Electrical, UPS, and associated plant and the different automation protocols, e.g. BACnet, Modbus, DNP3, etc.

• Ability to construct PLC code from scratch and fully understand existing code including industrial PLC ladder logic and DDC visual logic

• Ability to interpret mechanical and electrical drawings and specifications

• Possess strong technical implementation background in DDC/PLC logic, Bacnet/Modbus configuration, ICT/networking and server administration

• Experience working with a range of DDC, BMS and SCADA products and platforms such as Distech Controls, Johnson Controls, Schneider Electric, Honeywell, Moxa and so forth.

• Familiarity with relevant codes and standards such as ASHRAE, BCA, AS.

• Hands-on experience in plant optimisation and tuning

• Strong computer and networking skills

• Strong communicator with the ability to interact with all professional levels within an organisation

• Proficient in Microsoft Office including Outlook, Word, Excel, and PowerPoint