Travel Officer

Make your mark with Thiess

Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.

Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment.

Thiess is the place to make things happen.

The Opportunity

Thiess is currently seeking an experienced and proactive Travel Officer to join our Australia East - Mining Operations division, based at our Head Office in Brisbane. Reporting to the Head of Finance, the successful candidate will provide administrative support while managing all travel, accommodation, and transport logistics across multiple mine sites.

This role is vital to ensuring the seamless mobilisation and demobilisation of our site-based personnel and the efficient use of company resources.

Key Responsibilities

• Manage end-to-end travel and accommodation logistics for all personnel across our project sites.
• Coordinate charter and commercial flights, ground transport, and accommodation bookings.
• Monitor and report no-show rates and travel compliance, implementing cost-efficiency strategies.
• Act as the primary contact for travel disruptions and liaise with internal and external stakeholders.
• Maintain travel manifests, prepare reports (e.g., Nexus, Aerlink, Alliance, accommodation wastage), and identify process improvements.
• Collaborate with BMA to utilise TSV segment flights for FIFO workforce.
• Ensure compliance with travel policies including the "3-strike no-show" rule.
• Work closely with Finance, HR, Project Managers, and Site Leadership to align travel operations with workforce planning.
• Use systems including Serko, SAMS Workflow, Uplift, JOTForm, Microsoft Office Suite, and Office 365 to manage data, generate reports, and maintain accurate records.

Your Impact

You'll be instrumental in delivering:

• Accurate and competitive asset rates for tenders and ongoing projects.
• Financial analysis that informs asset strategies and commercial decisions.
• Continuous improvement in estimating tools and cost modelling practices.
• Collaboration across a wide range of internal stakeholders (Operations, Fleet, Technical Services, Finance) and external partners (OEMs, suppliers, logistics providers).

About you

To be successful in this role, the candidate must hold at minimum a Year 12 Certificate, with a Certificate in Business Administration or a related field being highly desirable. Applicants should have at least 2 years of experience in a high-volume administrative or travel coordination role, demonstrating strong communication and interpersonal skills, with a clear customer service focus. Proficiency in Microsoft Excel, Outlook, and Office 365 is essential, along with the ability to manage competing priorities, maintain strong attention to detail, and apply proactive problem-solving skills. Experience supporting operations across multiple sites and working with geographically dispersed teams is also required.

Essential Requirements:

• Year 12 Certificate (mandatory); Certificate in Business Administration or related field (desirable)
• Minimum 2 years' experience in high-volume administration or travel coordination
• Excellent communication and customer service skills
• Strong skills in Microsoft Excel, Outlook, and Office 365
• Ability to multitask, prioritise workload, and maintain attention to detail
• Experience working with dispersed teams across multiple locations

Desirable Skills:

• Exposure to mining, construction, or similar project-based environments
• Familiarity with travel and logistics systems such as Serko, SAMS Workflow, and Uplift
• Experience managing FIFO/BIBO/DIDO rosters and workforce mobilisation logistics

What's on offer

• Flexible, hybrid work model
• Supportive, inclusive culture that values innovation and continuous improvement
• Career development and technical training opportunities.
• Collaborative, values-led culture with a global reach.
• Access to leading-edge technology and systems.
• Competitive salary and employee benefits package

About us

Thiess works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy and has inspired our vision to harness the power of people and technology to drive sustainable change for more than 90 years.

Learn more about Our Vision, Purpose & Values.

At Thiess, we're creating a culture of curiosity, knowledge-sharing and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.

We recognise the value of an inclusive and diverse workplace through our vision: everyone matters always. We're focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included, and empowered.

Learn more about working at Thiess.

How to Apply

This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.

Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process.

Please click the "apply" button to apply for this role.

Applications close: Monday 20 July 2026

How to apply