Performance Manager
Overview
As a Performance Manager, you’ll work closely with Premium staff within our Premium and Credit Team to uplift performance, whilst ensuring the delivery of a customer-centric and best in class Premium and Credit service. This will be achieved through conducting thorough and in-depth reviews of reporting and premium work/audits, along with coaching and mentoring staff.
How you'll make an impact
Responsibilities
- Support compliance with WorkSafe requirements through assurance and audit activities.
- Drive improved performance across key Premium and Credit measures.
- Enhance operational consistency, governance, and risk management.
- Build capability within the Premium and Credit teams through coaching and support.
- Partner with stakeholders to develop, deliver, and evaluate training solutions for the Premium team.
About you
Qualifications
- Workers Compensation/Premium and Credit Management experience preferred
- Knowledge of general business and administrative practices
- Excellent customer service skills
- Excellent communication and interpersonal skills
- PC literate – Database and Microsoft Office
- Outstanding leadership skills
- Coaching and mentoring experience
- Time management and organisation skills
What we can offer you
- Attractive remuneration packaging & hybrid work arrangements including Work from Home
- Paid Parental Leave to support your family life
- Reproductive leave
- A friendly, collaborative and supportive working environment
- Opportunities for ongoing education and development, as well as career progression
- Corporate health insurances discounts, wellness programs and additional leave options
- Discounts and cash-back offers from hundreds of retailers
- Birthday leave - take a day off during your birthday month as a gift from GB!
Ready to Make a Difference?
If this opportunity interests you, we'd love to hear from you! Click on Apply today.
To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position
Qualifications:
Qualifications
- Workers Compensation/Premium and Credit Management experience preferred
- Knowledge of general business and administrative practices
- Excellent customer service skills
- Excellent communication and interpersonal skills
- PC literate – Database and Microsoft Office
- Outstanding leadership skills
- Coaching and mentoring experience
- Time management and organisation skills
What we can offer you
- Attractive remuneration packaging & hybrid work arrangements including Work from Home
- Paid Parental Leave to support your family life
- Reproductive leave
- A friendly, collaborative and supportive working environment
- Opportunities for ongoing education and development, as well as career progression
- Corporate health insurances discounts, wellness programs and additional leave options
- Discounts and cash-back offers from hundreds of retailers
- Birthday leave - take a day off during your birthday month as a gift from GB!
Ready to Make a Difference?
If this opportunity interests you, we'd love to hear from you! Click on Apply today.
To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position
Education:UNAVAILABLEEmployment Type: FULL_TIME
