Associate Account Director

Who you are:

A client services expert, you're comfortable managing and growing key enterprise accounts, and able to prioritise between many different work streams. You love learning new technology and teaching it to others. You're as comfortable driving projects forward as you are taking a client out for lunch. You're a self-starter, can set your own priorities and execute on them. You are a true consultative business partner with your clients. You understand how to create and maintain momentum. You love collaborating and bouncing ideas and strategies with a team and yet, you're comfortable working autonomously.

What you'll do:

• Focusing on driving growth across ANZ with the largest local and global brands
• Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product
• Understand competitive differentiators in fast-changing online advertising landscape
• Being a trusted consultant to your clients across all the teams that touch those brands with the aim to accelerate the delivery of their objectives. You will do so by setting long term objectives and roadmaps accordingly
• Work closely with the Trading team to rapidly on board new customers and grow existing advertiser patches
• Work closely with Sales to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns
• Provide continual training to clients of all levels from young traders to heads of departments as new features are added to The Trade Desk
• Host meetings with people of influence on the account irrespective of the function and level
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform and any other auxiliary element where synergies can be created (insights, measurement, billing, marketing, innovation)
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

What you bring to the table:

• Bachelor's Degree
• 10 years digital advertising experience and client facing experience required
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills - ability to prioritise and meet deadlines
• Experience with driving projects requiring stakeholders from different disciplines to drive output at pace
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus
• Solid experience in Excel and MS Office, including pivot tables, chart-making
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment