Business Development Executive

• Work with leading QSR brands to solve operational challenges through tech
• Grow your sales career across software, hardware and AI-driven QSR tech
• Sydney-based with travel across Australia & New Zealand
  

Build your sales career in a global QSR technology business, developing customer relationships and supporting new business growth.

About Fingermark

Fingermark is a global tech company based in New Zealand with teams in Australia, Brazil, the Philippines, Canada and the United States. For nearly 20 years it has been a world leader in digital transformation and leads the way in the development of Artificial Intelligence (AI) and associated hardware products for the Quick Service Restaurant (QSR) sector.

Fingermark designs, builds and deploys leading-edge digital technology solutions enabling operational efficiency, revenue gains and enhanced customer experiences. From AI software with real-time business analytics and consultancy through to kiosks and menu boards - Fingermark designs fit-for-purpose innovative solutions and ecosystems.

Fingermark are partnering with some of the world's biggest QSR brands to deliver innovative solutions that transform how they do business. To help us deliver on our vision, we are looking for a driven Business Development Executive.

About the role

This role is focused on growth across enterprise and multi-site QSR customers. Working alongside our Sydney based VP, you'll help identify, engage and develop opportunities across major brands, large franchise groups and adjacent sectors, while building your own portfolio of opportunities and contributing to broader commercial strategy.

You'll have the opportunity to develop your capability in solution selling, stakeholder engagement and business development. As your experience grows, you'll take increasing ownership of opportunities and customer relationships. Time in market matters, so there can be expectations to attend site visits, demos, industry events and face-to-face engagement.

You'll be working with a combination of AI, software, hardware and customer-facing technology solutions designed to improve operational efficiency, business performance and customer experience.

Key areas of focus include:

• Supporting our VP in building and managing a pipeline of opportunities
• Proactively prospecting and engaging new customers
• Supporting and contributing to larger enterprise opportunities
• Engaging stakeholders across operations, digital, IT, marketing and customer experience functions
• Running tailored demos and solution-based sales conversations
• Closing new business opportunities and contributing to recurring revenue growth
• Working closely with internal teams to align on strategy and delivery

About you

You're a motivated sales professional who enjoys building relationships, creating opportunities and helping customers solve problems. You're looking to take the next step in your career and further develop your capability in solution-based and complex B2B sales environments.

You'll bring:

• Experience in business development, account management, sales or customer-facing commercial roles
• A genuine interest in technology and curiosity about how businesses use it to improve customer and operational outcomes
• Strong relationship-building and communication skills
• Confidence engaging with customers and stakeholders
• Experience working with multi-site customers, franchise groups, retailers or other operationally complex environments will be highly regarded
• Exposure to technology, SaaS, payments, telecommunications, retail, hospitality, customer experience or related industries will be highly regarded
• Strong commercial awareness and a proactive approach to business development
• Proven ability to manage competing priorities and work autonomously

You're self-directed, resilient and comfortable working in a fast-paced, evolving environment.

Why join us?

This is a growth role in a business that is actively expanding across global markets. You'll be working with technology that solves real operational challenges for customers, in a role where your impact is visible and measurable.

This is an exciting time to join the Fingermark team. We are in the business of providing next generation connected experiences utilising an effective combination of hardware and software. We aim to make it easier for people to lead their busy lives.

Fingermark strives for an exceptional company culture, and we look for people who are rockstars at what they do, matching our passion for solving customer problems with digital solutions.

That's why we offer:

Competitive remuneration and benefits

Ongoing professional development and career growth opportunities

A supportive, dynamic environment that values balance and wellbeing

At Fingermark, we own it, stay brave and are customer obsessed. We've always got your back, and we never forget to have a laugh. These values drive our success and make Fingermark an incredible place to grow.

Ready to make your mark?

If you're dynamic, caring, courageous and ready to help shape customer and operational experiences for some of the world's leading QSR brands, we'd love to hear from you. Apply online with your CV and cover letter.

Please note: This role has been advertised previously and is being re-advertised following a change in scope. If you've already applied, there's no need to submit another application. We have your details on file and your application will be considered as part of the current process. We'll be in touch if we're able to progress your application further.