Platform & Automation Engineer
About the Role
This position focuses on designing, building, and evolving internal platforms and automation systems that improve how the business operates. Working closely with the Lead Platform & Automation Architect, the role is responsible for delivering scalable, reliable solutions that reduce manual effort and streamline workfl ows across the organisation.
The role centres on using modern tooling, including AI and automation frameworks, to develop production-ready systems that improve efficiency, reduce operational overhead, and support consistent, reliable delivery. The emphasis is on end-to-end execution, from problem identifi cation through to implementation and ongoing improvement, aligned to defi ned direction and priorities.
This is a cross-functional role spanning engineering, operations, and customer-facing teams. While technical input and problem-solving are expected, work is carried out in alignment with the direction and architectural decisions set by the Lead Platform & Automation Architect.
Position Functions
Design and implement internal platforms, systems, and automation frameworks in line with defi ned direction and priorities
Identify workfl ow inefficiencies and contribute to solution design, aligned with architectural direction
Build and maintain automation workfl ows, integrations, and services across internal and third-party systems
Develop, maintain, and improve CI/CD pipelines and deployment processes
Execute end-to-end delivery of solutions, from implementation through to deployment and iteration
Develop internal tooling and abstractions that simplify complex processes for business users
Ensure systems are performant, reliable, and maintainable over time
Contribute to modernisation efforts, including improving or replacing existing systems
Apply established standards, patterns, and guardrails across all implementations
Monitor, troubleshoot, and optimise systems to maintain reliability and performance
Collaborate with stakeholders to understand requirements and implement aligned solutions
Document systems, workfl ows, and implementation details to support scalability and maintainability
Working Relationships
Customer Service / Support Teams
Operations
Sales (as needed for client workfl ows)
Lead Platform & Automation Architect
