Shift Supervisor | Glendale

Apply Job no: H76YN Category: NSW Newcastle, Glendale Clear career progression within a fast-growing brand Be part of a bold, creative hospitality brand Build high-performing teams in a fast-paced environment Burger Urge Shift Supervisor| Glendale About Burger Urge Burger Urge has been serving up delicious, juicy burgers for over 19 years, and we're now 32 venues strong! Burger Urge Greenhills is looking for a hands-on Shift Supervisor to help lead our team, deliver exceptional guest experiences, and foster a positive, high-performing culture. If you thrive in a fast-paced environment, love leading by example, and are passionate about great food and even better service, we'd love to hear from you. Why You'll Love Working With Us At Burger Urge, we believe great people create great experiences. When you join The Urge, you'll enjoy: Generous staff discounts on Burger Urge food Ongoing training and development to help you grow your career Genuine opportunities for internal progression across our growing network A supportive, fun, and energetic team culture The Role As Shift Supervisor, you'll play a hands-on leadership role ensuring smooth, high-quality daily operations, including: Leading shifts and motivating team performance Delivering outstanding customer service and guest experiences Overseeing food preparation, service standards, and product quality Maintaining food safety, hygiene, and compliance Managing inventory, stock, and ordering Ensuring a clean, organized, and high-standard venue Handling customer issues confidently and professionally Supporting team training, culture, and operational success Assisting with marketing and promotional initiatives You'll set the tone on shift, inspire your team, and contribute to the ongoing success of the restaurant. What We're Looking For 1-2 years' experience in a supervisory role within hospitality Strong leadership and communication skills Proven ability to deliver exceptional customer service Ability to thrive in a fast-paced, high-volume environment Positive, motivated, and solutions-focused attitude Flexible availability, including evenings and weekends Current Food Safety Supervisor Certificate (or willingness to obtain) Current RSA certification (or willingness to obtain) Apply now to join The Urge Published on 06 Jul 2026, 1:57 AM