External Claims Adjuster
Take the next step in your career with Crawford as a Commercial Loss Adjuster in Adelaide. Join the world's largest publicly listed claims management organisation and work across a diverse portfolio of commercial property claims. This is a fantastic opportunity to gain exposure to complex, high-value work while being supported by a collaborative national team and clear career pathways.
Why Join Crawford?
- Competitive salary package including annual incentive and car allowance
- Autonomy in a varied, field-based role with real ownership of your portfolio
- Ongoing professional development and support with loss adjusting qualifications
- Strong career progression opportunities within a global organisation (70+ countries)
Visa sponsorship and relocation support may be available for exceptional candidates.
The Opportunity
Based in Adelaide, you will manage commercial property claims end-to-end, from first notification through to settlement. You will enjoy a balance of on-site assessments and office-based work, engaging with policyholders, insurers, and service providers to deliver fair and timely outcomes in line with regulatory and client expectations.
Key Responsibilities
- Manage claims across the full lifecycle from lodgement to settlement
- Conduct site inspections and assess commercial property losses
- Review policies to determine coverage and liability
- Build strong relationships with key stakeholders throughout the claims process
- Produce clear, high-quality reports and meet SLAs, KPIs, and compliance standards
- Negotiate and settle claims within delegated authority
About You
- Experience in commercial claims or loss adjusting
- Solid understanding of general insurance practices
- Strong communication and report writing skills
- Well organised, analytical, and able to manage competing priorities
- Professional, customer-focused, and empathetic in your approach
- Comfortable working independently in a field-based role
Key Requirements
- Previous experience in loss adjusting or commercial claims
- Current driver's licence
- Strong written and verbal communication skills
- Loss adjusting qualifications or relevant professional qualifications (preferred)
Crawford is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.
