Account Manager

Company Description

We are Publicis Production, the first intelligent content company.

Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content.

In ANZ, we are a team of over 100 experts delivering end to end creative & content production.

Overview

We're looking for an experienced and driven Account Manager to join Publicis Production in Sydney - supporting across a mix of exciting and iconic client portfolios.

This isn't a traditional Account Manager role. You'll be part of a growing, collaborative team working across integrated campaign delivery, modern production and AI-enabled content solutions. You'll help connect client needs, strategy, creative and production - while spotting smarter, more scalable ways to bring ideas to life.

You'll work closely with senior account leads and internal "village" teams, with plenty of support, training and opportunity to build your confidence across client service, production, scoping, financials and emerging AI-led workflows.

What You'll Be Doing:

• Support the day-to-day management and delivery of client accounts and campaign workstreams
• Build strong client relationships, acting as a reliable point of contact across selected projects
• Help develop clear briefs, timelines, project plans and delivery updates
• Work closely with strategy, creative, production, media, tech and AI partners to keep work moving
• Support integrated campaigns across multiple brands, channels and production outputs
• Assist with scoping, budgeting, financial tracking and reporting with guidance from senior team members
• Contribute to AI-supported production, localisation and content automation opportunities
• Identify smarter ways of working through tools, automation and improved workflows
• Bring curiosity, ideas and a proactive mindset to a team that's still growing, shaping and evolving
• Escalate challenges early, ask questions and collaborate with senior support when needed

What You Can Bring:

• 1-2+ years' experience in agency account management, production or integrated campaign delivery within an agency
• Confident client management skills, with the ability to build trusted day-to-day relationships
• Experience working across multiple brands, channels or campaign workstreams
• Strong project management, organisation and attention to detail
• Developing commercial awareness, including exposure to budgets, scopes or project tracking
• A genuine interest in AI, automation, content production and emerging marketing technology
• Comfortable using tools like Microsoft Office, Copilot, Gemini or other AI/design platforms - or excited to learn
• Able to communicate ideas clearly and collaborate across multidisciplinary teams
• Curious, hands-on, persistent and happy working in a fast-moving environment
• Comfortable with change, ambiguity and helping shape better ways of working as the team grows

What We Can Offer

Be a part of the Publicis Groupe family, one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberte flexibility approach "working your way, with us!"
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Egalite, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don't tick every box in this description, please don't rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn't be where we are today. So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.