Account Executive, Scale
WHAT YOU'LL DO
The ideal candidate will have at least 4 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals. Ideally, this experience will include collaboration with Customer Success and Marketing/Sales Enablement teams and input into the lead generation process.
You will work with Braze's high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading global brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs and analytics.
CORE OBJECTIVES
- Achieve quarterly net new revenue targets
- Consistently generate robust pipeline in support of these targets
- Develop commercial relationships in order to increase Braze utilization and value
- Effectively communicate customer feedback to the Braze product team.
- Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing
- Coordinate resources to drive feature adoption
- Excellent Product knowledge
- Pro-actively analyze customer product usage and identify growth opportunities
- Work with Success & Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage
WHO YOU ARE
- You have at least 4 years of field sales experience selling SaaS solutions that involve technically integrated products.
- You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You're on top of many moving parts.
- Your customers describe your selling as consultative and human. You're a natural story-teller and an attentive listener.
- You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.
- You're analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.
- You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.
- Being a fast-growth company, things here change pretty fast. You're comfortable learning new things (tech, process, people) and navigating high-change environments.
- Bonus if you've sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).